Assistant Manager - Jo Malone London - Full Time - Richmond Centre - Richmond, BC

The Estée Lauder Companies Inc.; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury beauty is looking for an Assistant Store Manager to inspire and lead a team in a fast-paced retail environment. This role is perfect for ambitious individuals who are passionate about coaching and helping others achieve their potential. You will play a crucial role in driving sales and customer satisfaction while enjoying a culture that values diversity and offers progressive career opportunities. If you are ready to take the next step in your retail career with a prestigious brand, this opportunity could be your perfect match.

Benefits

Health insurance coverage

Wellness programs

Life and disability insurance

Retirement savings plans

Paid holidays

Vacation time

Education-related programs

Qualifications

• Proven retail experience preferably within cosmetics.
• Previous supervisory experience with a proven track record.

Responsibilities

• Support Store Manager in leading and developing Sales Associates.
• Achieve sales, customer service, and operational targets.

Skills

Retail experience

Customer service

Supervisory skills

Coaching and mentoring

Inventory management

Cash reconciliation

Point-of-sale software

Microsoft Office

Tools

Retail point-of-sale software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr. Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment. If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview

Pay Range:
Anticipated Hourly Range $21.78 to $32.69 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. The Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Equal Opportunity Employer
We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.