- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Delegate work to office support staff
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Oversee and co-ordinate office administrative procedures
- Review and evaluate new administrative procedures
- MS Office
- Establish work priorities and ensure procedures are followed and deadlines are met
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Plan, organize, direct, control and evaluate daily operations
Supervision
Computer and technology knowledge
- Point of sale system
- Accounting software
- Word processing software
- Database software
- Inventory control software
- Electronic mail
- Spreadsheet
- MS Outlook
- MS Excel
- MS Windows
- MS Word
Security and safety
- Bondable
- Basic security clearance
Transportation/travel information
- Own transportation
- Own vehicle
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
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