Assistant Manager - CR1103

Carters Inc.; San Juan de Terranova; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead and inspire a team in a vibrant retail environment. This role involves welcoming families, guiding them through essential products, and creating a warm, inclusive atmosphere. You will play a key role in driving sales and customer loyalty while ensuring a collaborative team culture. With a focus on personal and professional development, this position offers a unique opportunity to grow within a supportive organization that values teamwork and flexibility. If you thrive in a dynamic setting and are passionate about making a difference in customers' lives, this is the perfect role for you.

Benefits

Flexible Schedules

Health Benefits

Mental Health Benefits

30% Discount

Paid Time Off

Parental Leave

Adoption Assistance

Charitable Matching Gifts

Development Programs

Qualifications

• 1+ year of retail or related management experience required.
• Strong leadership and customer engagement skills are essential.

Responsibilities

• Welcome customers and assist with product features and benefits.
• Foster a positive and inclusive environment for all.

Skills

Leadership Skills

Customer Engagement

Communication Skills

Problem-Solving

Retail Management

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Excel

Web Navigation

Job description

QUESTIONNAIRE-3-82

3637

Employee Type

Regular

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally.

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What We Love About Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits We Love

• Schedules that fit your life.
• Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and more!
• The opportunity to build skills and grow as an individual.
• Development programs to help you grow in your current role and beyond.

What You’ll Do

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Build customer loyalty through Company sponsored programs.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Qualities We’d Love In a Candidate

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma.

You Can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s For All

Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.