Assistant Manager, Conversions

Canucks Sports & Entertainment (CSE); Vancouver; On-site; CAD 60,000 - 90,000; Full time

Job summary

Canucks Sports & Entertainment is seeking an Assistant Manager, Conversions to lead building conversions at Rogers Arena, supervising staff across day and night shifts and assisting in planning and task execution. The role focuses on safe, efficient, and cost-effective service for internal and external clients.

The position requires coordinating with the Manager, Conversions, managing recruitment and training, and ensuring equipment and processes meet safety standards.

Qualifications

• Minimum of three years’ experience in a similar position, with supervision in a unionized environment.
• A proven track record of motivating and engaging staff.
• Strong communication, interpersonal, and conflict resolution skills.
• A natural ability to relate to all levels of staff, guests, promoters and clients.
• Self-starter, with proven initiative and ability to work with minimal supervision.
• Forklift certification and a working knowledge of power tools.
• Ability to work evenings, overnight, and weekends as required.

Responsibilities

• Supervise part-time conversions staff during graveyard and daytime conversions, including managing work assignments, training, and performance management.
• Assist in hiring, including conducting interviews of part-time conversions employees.
• Provide forklift training to new employees and recertification training for forklift operators.
• Schedule contract labour when necessary.
• Research improvements to conversion techniques and procedures to improve efficiency and reduce costs.
• Ensure staff are trained in safe work practices and customer service.
• Assist in developing and maintaining proper storage of conversions equipment.
• Ensure conversion equipment is maintained in safe working order.
• Issue and collect tools and equipment while minimizing losses.

Skills

Team leadership

Staff motivation

Communication

Conflict resolution

Interpersonal skills

Self-starter

Forklift certified

Power tools knowledge

Flexible scheduling

Tools

Forklift

Power tools

Job description

Position: Assistant Manager, Conversions

Department: Facility Operations & Engineering

Reports to: Manager, Conversions

Position Summary

The Assistant Manager, Conversions is responsible for leading the building conversions and set up at Rogers Arena (both daytime and graveyard shifts). In addition, the Assistant Manager, Conversions will assist the Manager, Conversions in the planning and implementation of associated work tasks, as well as supervise the team to ensure proper completion and efficient and cost-effective service is provided to both internal and external clients.

Essential Duties And Responsibilities

(Other duties may be assigned as required)

• Supervise part-time conversions staff during graveyard and daytime conversions, including managing work assignments, conducting training, performance management, etc.
• Assist in hiring, including conducting interviews of part-time conversions employees
• Provide forklift training to new employees and recertification training for forklift operators
• Schedule contract labour when necessary
• Proactively research improvements to conversion techniques and procedures with the goal of improving building presentation while decreasing conversion times and costs and/or improving efficiencies
• Ensure staff are trained in safe work practices and customer service and always perform work with safety and customer service as key priorities
• Assist in developing and maintaining proper storage of all conversions equipment
• Ensure that all conversion equipment is maintained in safe working order
• Issue and collect tools and equipment while minimizing property losses

REQUIRED Experience And Qualifications

• Minimum of three years’ experience in a similar position, with an emphasis on supervising in a unionized environment being an asset
• A proven track record of motivating and engaging staff
• Strong communication, interpersonal, and conflict resolution skills
• A natural ability to relate to all levels of staff, guests, promoters and clients
• Self-starter, with proven initiative and ability to work with minimal supervision
• Forklift certification and a working knowledge of power tools
• Ability to work evenings, overnight, and weekends as required

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.