Assistant Manager- Centre Mall Branch- Mat Leave Coverage

Scotiabank; Hamilton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Scotiabank is seeking an Assistant Manager Trainee to lead the Retail Sales and Customer Service teams in a Canadian bank branch. You will drive customer-focused initiatives and ensure delivery of branch strategies and goals.

You will coach staff, deepen client relationships, and provide financial guidance while maintaining strong staff engagement with customers and partners.

Qualifications

• Experience leading a retail banking team and driving sales targets.
• Strong customer service focus with ability to grow client relationships.
• Proven ability to coach staff and manage branch operations.

Responsibilities

• Lead Retail Sales and Customer Service teams in a Canadian Bank branch.
• Ensure business strategies and goals are delivered at the branch level.
• Coach staff to achieve branch targets and customer satisfaction.
• Build and strengthen customer relationships through financial guidance.

Skills

People leadership

Personal banking

Sales management

Relationship building

Customer service

Coaching staff

Education

CIFP Diploma in Financial Planning

License to sell mutual funds

Alternate Branch Compliance Officer requirements

Job description

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Title: Assistant Manager- Centre Mall Branch- Mat Leave Coverage

Requisition ID: 275978
Employee Referral Program – Potential Reward:$2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

About the role

As the Assistant Manager Trainee, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
• Coach your team to success, both on an individual basis as well as for the Branch/Bank
• Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.