Assistant Manager-Cavendish,QC

Scotiabank; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic and purpose-driven team at a leading bank in the Americas, where you will take on a key leadership role as an Assistant Manager. In this position, you will oversee the Retail Sales and Customer Service teams, ensuring that business strategies are executed effectively. Your passion for customer service and relationship building will be critical in deepening client connections and coaching your team to success. With a commitment to inclusivity and employee recognition, this role offers a unique opportunity to make a significant impact on both the branch staff and customers while working in a supportive environment.

Benefits

Comprehensive compensation plan

Inclusive culture

Recognition of employee contributions

Qualifications

• Experience in leading teams and engaging staff effectively.
• Strong background in personal banking and sales management.

Responsibilities

• Lead Retail Sales and Customer Service teams to achieve business goals.
• Coach team members to enhance customer relationships and service.

Skills

People management

Personal banking experience

Sales management

Client relationship building

Mutual funds license

CIFP Diploma in Financial Planning

Branch Compliance Officer knowledge

Education

CIFP Diploma in Financial Planning or equivalent

Job description

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives, and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer-focused culture throughout your team to deepen client relationships.
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service.
• Coach your team to success, both on an individual basis as well as for the Branch/Bank.
• Be highly engaged when dealing with your staff, customers, and partners.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team.
• Experience in personal banking.
• Demonstrated sales management experience and the ability to market Scotiabank.
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers.
• A license to sell mutual funds.
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent).
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer.

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to communicate in English & French because they will serve English-speaking clientele.

Location(s): Canada : Quebec : Cote Saint-Luc

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.