Assistant Manager Billing & Reporting Project

International Air Transport Association; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the aviation sector is looking for a candidate to support their AWS migration project. You will play a critical role in ensuring seamless integration and operational support, leveraging your experience in the Air Transport Industry. Ideal candidates will demonstrate strong analytical and communication skills while being proactive in a diverse team environment.

Benefits

Flexible work options

Time off for community involvement

Continuous learning opportunities

Qualifications

• Minimum of 3 years experience in the Air Transport Industry.
• Understanding of airlines' value chain.
• Technical profiles are an advantage.

Responsibilities

• Serve as primary point of contact during the AWS migration process.
• Lead engagement efforts with internal and external stakeholders.
• Identify and mitigate risks related to migration and testing activities.
• Provide L3 Support during the hyper-care period post-migration.

Skills

Analytical skills

Proactive spirit

Communication skills

Customer service ethic

Education

University degree or equivalent experience

Job description

Employment Type: Fixed Term Contract
Contract Duration: 7 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

Reporting to the Manager Billing & Reporting, you will support the ACCA DPC and ACCLEYA DPC migration to AWS Project, focusing on pre-migration activities, implementation, and rollout. Your extensive knowledge of IATA Billing and Settlement Plan (BSP) and Data Process Centre (DPC) processes will be essential in assisting vendors with the seamless migration of the DPC system - IBSPS to Amazon Web Services (AWS).

What your day would be like

• Serve as the primary point of contact for stakeholders during the AWS migration process.
• Lead engagement efforts with internal (BSPlink, IFG, iiNET, IRIS, Mulesoft, SF, MDM, MINR, SIS, ASD, etc.) and external stakeholders (GDSes, Card Acquirers, Financial Institutions) to ensure successful system integration testing.
• Identify and mitigate risks and issues related to migration and testing activities, developing strategies to minimize operational impact.
• Collaborate with technical teams to monitor migration testing progress and address challenges, delivering Gap Analysis and operational activities.
• Provide regular updates and reports to leadership on stakeholder onboarding.
• Perform parallel testing output review and reconciliation.
• Conduct Master Data and Parameter validation on the DPC system.
• Provide L3 Support during the hyper-care period post-migration.
• Document key processes and lessons learned for future migrations.
• Maintain documentation and stakeholder contact lists.
• Provide operational support to Billing & Reporting and Performance & Operations teams as needed.

We would love to hear from you if

• You have a university degree or equivalent experience (technical profiles are an advantage).
• You have a minimum of 3 years of experience in the Air Transport Industry, with a full understanding of airlines' value chain and IATA FSDS Ops.
• You possess strong analytical skills, a proactive spirit, and are result-oriented, with the ability to think "out of the box" and drive process improvements.
• You can work effectively as part of a diverse, fast-paced, and demanding team.
• You have excellent interpersonal and communication skills, aligned with a strong customer service ethic consistent with IATA’s philosophy.

Travel Required: No

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We look forward to hearing from you!