Assistant Manager - adidas Kingston Retail Store (#2011)

Adidas; Kingston; On-site; CAD 42,000 - 65,000; Full time

Job summary

An international leading sporting goods brand is seeking a store management team member in Kingston, Canada. The role involves supporting the Store Manager in daily operations, achieving business targets, and ensuring staff training and compliance with standards. Ideal candidates must have a college degree and at least one year of retail experience, preferably in the sports apparel sector. Coaching and management skills, strong communication, and familiarity with retail operations are essential for this position.

Qualifications

• Proficient in retail operations with at least one year of retail experience.
• Management experience preferred, with strong communication and coaching skills.
• Understanding of retail operations, including cash procedures and legislation.

Responsibilities

• Support the Store Manager in the daily operation of the store to meet performance indicators.
• Assist in staff development through training and performance evaluation.
• Ensure compliance with company policies and government legislation.

Skills

Retail operational skills

Management skills

Coaching and talent management

Communication skills

Problem-solving skills

Physical ability

Education

College or University degree

1 year of retail experience

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Purpose:

As a member of the store management team, assists the Store Manager in ensuring all operational, business, and personnel targets are achieved for the store. Oversees the daily operation of the store and assures compliance with all company policies and government legislation.

Key Responsibilities:

• Through a specific divisional responsibility (Sales or Operations), supports the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations.
• Positively communicates and demonstrates the Brand values, attitude, and culture.
• Ensures consistent implementation of all corporate programs, initiatives, and strategies.
• Supports the Store Manager in implementing programs, policies, routines, seasonal initiatives, and store-specific needs.
• Assists in developing effective succession, recruiting, hiring, and training plans to reduce store turnover.
• Develops staff through performance evaluation, coaching, training, and fostering a team environment to meet objectives.
• Promotes a high-performance culture by setting clear expectations, providing feedback, and creating an efficient work environment.
• Works with the Store Manager to develop action plans and achieve objectives within timelines.
• Ensures all employees are trained in retail standards across various areas including business, operations, sales, customer service, and visual merchandising.
• Completes recordkeeping related to hiring, payroll, performance, disciplinary actions, and separations.
• Produces results under various market conditions, overcoming barriers in compliance with guidelines.
• Regularly shops competitors to ensure marketplace competitiveness.
• Works with the Store Manager on inventory levels and styling to maximize sales.
• Supports in maintaining wage costs and expense control, reviewing results with the management team.
• Ensures cash management accuracy and minimizes shrinkage.
• Maintains store and product security systems and monitors their effectiveness.
• Ensures adherence to policies regarding POS system integrity and maintains confidentiality of retail information.
• Ensures compliance with employment standards and health and safety legislation.
• Maintains a safe, organized, and clean store environment.
• Develops effective communication with other store managers.
• Adheres to visual merchandising guidelines.
• Performs other duties as assigned by the Store Manager and District Manager.

Knowledge Skills and Abilities:

• Proficient retail operational and selling skills.
• Management skills in fiscal and operational areas.
• Coaching and talent management skills.
• Effective prioritization and resource allocation.
• Strong communication skills, both verbal and written.
• Ability to present information and respond to questions effectively.
• Understanding of mathematical concepts like fractions, percentages, ratios, and proportions.
• Problem-solving skills with data collection and analysis.
• Proficiency in MS Outlook, Word, Excel, PowerPoint, and quick learning of new systems.
• Physical ability to perform job duties, including lifting up to 25 kg, standing, walking, and other physical activities.
• Flexibility to work varied schedules, including weekends, evenings, holidays, and peak periods.
• Understanding of retail operations, cash procedures, and relevant legislation.

Qualifications:

• College or University degree and 1 year of retail experience, preferably in sporting apparel & footwear industry; or equivalent education and experience.
• Prior management experience preferred.