Assistant Manager

Arden Holdings Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading fashion retail company is seeking an enthusiastic Assistant Manager to support the Store Manager in driving sales and improving store operations. This role includes overseeing duties such as customer service, team supervision, and implementing strategies to meet performance goals. The ideal candidate thrives in a dynamic environment and possesses strong leadership skills, with the opportunity for growth within the company.

Benefits

Group insurance

Dynamic and friendly work environment

Upgraded eligibility for Ardene Rewards

Birthday paid off

Wellness days

Wellness initiatives

Opportunities for growth

Qualifications

• Minimum 1-year retail experience in a leadership role.
• Excellent selling and customer service abilities.
• Ability to lead a team in a positive and inclusive manner.

Responsibilities

• Assist in implementing strategies to achieve sales and profit budgets.
• Oversee all store operations including opening and closing procedures.
• Provide excellent customer service and coach the team.

Skills

Customer Service

Time Management

Communication

Leadership

Teamwork

Education

High school diploma or equivalent

Job description

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include :

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Overseeing all store operations including : opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Complying with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications :

• Minimum 1-year retail experience in a leadership role.
• High school diploma or equivalent.
• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Physical Requirements :

• Ability to stand for extended periods and climb a ladder.
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements :

• Days, evenings and weekends.

The expected wage range for this role is between $19.05 - $23.00.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Dynamic and friendly work environment
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.