Assistant Manager

Healthy Planet; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A wellness and fitness services company in Toronto is seeking an Assistant Manager to assist in daily operations, supervise staff, and ensure customer satisfaction. The ideal candidate will have retail management experience, strong leadership skills, and a customer-oriented mindset. This full-time role offers a positive work environment, medical benefits, and employee discounts, with opportunities for advancement within the company.

Benefits

Medical benefits

Corporate Goodlife membership

Employee discounts

Opportunities for growth

Qualifications

• Proven experience as a retail assistant manager or similar role.
• Experience in Health Food Store or related fields.
• Ability to supervise and train staff.
• Excellent communication skills.
• Computer literacy.

Responsibilities

• Assist store manager with employee recruitment, training, and development.
• Support sales goals and promotional strategies.
• Handle customer complaints and resolve conflicts.
• Prepare bank deposits and assist cashiers.
• Oversee daily store operations including opening and closing.

Skills

Leadership

Customer service

Teamwork

Communication

Problem-solving

Adaptability

Job description

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The Assistant Manager is responsible for assisting the senior management team with various tasks and overseeing the daily operations of the store. These include staff scheduling, supervising employees, ensuring customer satisfaction, resolving conflicts, maintaining the store, and ensuring compliance with policies, programs, and regulations. This role aims to prepare the candidate for a senior manager position within the Healthy Planet family.

Job Duties

1. Assist store manager with employee recruitment, training, and development.
2. Provide guidance and instruction to store associates.
3. Support sales goals and promotional strategies.
4. Maintain store standards and compliance.
5. Create staff schedules.
6. Maintain visual standards and merchandising strategies.
7. Handle customer complaints and resolve conflicts.
8. Manage inventory levels, stock, and loss prevention.
9. Conduct inventory audits.
10. Manage inventory through the 'Just In Time' system.
11. Build relationships with customers and vendors.
12. Prepare bank deposits and assist cashiers.
13. Create and analyze retail reports.
14. Participate in coaching and evaluations.
15. Oversee daily store operations including opening and closing.
16. Perform other duties as assigned.

Requirements

1. Proven experience as a retail assistant manager or similar role.
2. Experience in Health Food Store or related fields.
3. Ability to work under pressure and handle challenging situations.
4. Knowledge of retail and wholesale sales principles.
5. Ability to supervise and train staff.
6. Strong teamwork and interpersonal skills.
7. Leadership and organizational skills.
8. Excellent communication skills.
9. Adaptability in fast-paced environments.
10. Motivation and service-oriented mindset.
11. Understanding of the food and grocery industry.
12. Leadership and staff management abilities.
13. Proficiency in merchandising and time management.
14. Computer literacy.
15. Flexibility to work evenings, days, and weekends.
16. Commitment to customer service excellence.

What We Offer

1. Positive work environment and culture.
2. Medical benefits and flex spending for full-time staff.
3. Corporate Goodlife membership.
4. Employee discounts.
5. Opportunities for growth.

Life at Healthy Planet

We foster a work environment where employees feel at home and can be their authentic selves. Our culture emphasizes respect, collaboration, and making a positive impact.

Learn more about our community and culture by clicking the link below:

Learn More About Life At Healthy Planet

We are committed to equal employment opportunity for all, regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Hiring is based solely on qualifications.

Seniority level: Mid-Senior level

Employment type: Full-time

Industry: Wellness and Fitness Services

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