Assistant Manager

Mountain Warehouse; Nanaimo; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to support store operations and drive team performance. In this dynamic role, you will lead and develop a motivated team, ensuring exceptional customer service and maximizing sales potential. With a focus on visual merchandising and product launches, you will embody the brand's values and contribute to a culture of growth and sustainability. This position offers opportunities for career progression within a supportive environment, making it an exciting chance to advance your retail career.

Benefits

Monthly Bonus Program

50% Employee Discount

Twice-yearly uniform allowance

15 Days Vacation

Employee Referral Incentive

Development and progression opportunities

Online learning portal

Qualifications

• Proven track record of leading and developing a retail team.
• Passion for selling and customer engagement.

Responsibilities

• Lead and motivate your team for consistent performance.
• Maximize store sales potential and profitability.

Skills

Retail management experience

Excellent people skills

Strong organizational skills

Customer engagement

Visual merchandising

Commercial awareness

Job description

Our Assistant Managers fully support their Store Managers with the management of the store. You will be responsible for:

1. Leading, motivating, and developing your team to ensure consistent performance.
2. Driving customer service through team engagement and excellent product knowledge.
3. Maximizing your store’s sales potential and profitability, and driving KPIs.
4. Delivering company standards to the highest level.
5. Visual merchandising and product launches.
6. Being a Brand Ambassador!

About you

We are looking for someone with…

• Retail management experience from a fast-paced background.
• Excellent people skills with a proven track record of leading, developing, and motivating a team.
• Strong organizational skills; time management is essential.
• A passion for selling and customer engagement.
• A record of commercial success and awareness.
• Recognition of the importance of strong visual merchandising.
• Awareness of the local and competitor markets.
• Clothing experience - desirable but not essential.
• Passion, enthusiasm, and a hands-on attitude.

Who are we? At + stores globally and with over [number] employees, we are a leading outdoor retailer with an evolving attitude. We launched in Canada in [year], and now have just under 50 stores. You can learn about our own-brand products and our newly launched brands, such as Animal. We’re committed to sustainability, introducing more organic and recycled products under the 'One Planet' initiative. Check out our “Inside the Outdoors” section for outdoor tips, expert advice, and charity ventures.

• International presence in Europe (Poland, Germany, Austria), North America (Canada, USA), and New Zealand.
• Neon Sheep, our sister brand, with over 20 stores since opening in [year].

We love seeing people grow; many Assistant Managers have been promoted to run their own stores. We are passionate about team development and recently launched a learning platform with great tools!

• Monthly Bonus Program
• 50% Employee Discount
• Twice-yearly uniform allowance
• 15 Days Vacation
• Employee Referral Incentive
• Development and progression opportunities in a fast-paced, stable environment
• Online learning portal accessible to all team members