Assistant Manager

Socket.dev; Charlottetown; On-site; CAD 40,000 - 55,000; Full time

Job summary

Surplus Furniture & Mattress Warehouse in Charlottetown is seeking an Assistant Manager who will lead on‑the‑floor sales and daily store operations, developing future store leaders and upholding customer service excellence. You will motivate a team, drive sales, oversee inventory and merchandising, and participate in staff training.

Weekend/evening availability and a high school diploma are basic requirements.

Qualifications

• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Experience or interest in retail sales management.

Responsibilities

• Assist daily store operations to ensure smooth processes.
• Support management in achieving sales targets and customer satisfaction.
• Participate in staff training and development activities.
• Oversee inventory control, merchandising, and store presentation.
• Motivate staff and foster a positive work environment.
• Learn budgeting, payroll, and administrative tasks in retail management.
• Engage with customers to enhance their shopping experience.
• Collaborate with departments to support growth objectives.

Skills

Leadership

Communication

Retail management

Sales-driven

Team motivation

Education

High School diploma

Tools

POS systems

Computers/technology

Job description

Looking for a job that’s fast paced and pays you for your efforts? Welcome to Surplus Furniture & Mattress Warehouse, a national furniture chain with locations from Alberta to Newfoundland with a reputation for unbeatable warehouse pricing, no fancy showrooms, no unnecessary overhead, just great furniture, great prices and great people.

Summary

The Assistant Manager is an exciting opportunity to take your career to the next level. This role is vital in developing future store leaders who will uphold our commitment to excellent customer service and operational excellence. This role is not for the manager that sits in the office, this is a hands‑on, on the floor selling role. We are looking for driven, customer‑focused Managers who are ready to build a career.

We are looking for

• Strong leadership and team management skills
• Excellent communication and organizational abilities
• Experience or interest in retail sales management
• Ability to work effectively in a fast‑paced environment
• Prior supervisory or managerial experience is preferred but not mandatory

If you are

• Energetic, positive, and customer‑focused
• Confident communicator with strong interpersonal skills
• Sales‑savvy, understanding how to drive sales both for yourself and the store
• A coach and mentor who can keep the team focused, motivated on target

Basic Requirement

• High School diploma required (post‑secondary preferred)
• Weekend and evening availability
• Reliable transportation
• Proficient in computers/technology

What you will do

• Assist in daily store operations, ensuring smooth and efficient processes.
• Support the management team in achieving sales targets and customer satisfaction goals.

• Participate in staff training and development activities.
• Help oversee inventory control, merchandising, and store presentation.
• Contribute to team leadership by motivating staff and fostering a positive work environment.
• Learn about budgeting, payroll, and administrative tasks related to retail management.
• Engage with customers to enhance their shopping experience.
• Collaborate with various departments to support company growth objectives.

Our Hiring Promise

At Surplus Furniture we believe in a personal, human centered hiring process.

• No AI screening
• No automated tools
• Every application reviewed by a real person

To keep the process fair and authentic, we kindly ask applicants not to use AI tools when preparing resumes, cover letters or interview responses.

Accessibility & Inclusion

We are committed to providing accommodations during the recruitment process. If you require assistance or accommodations, please indicate this in your application.

Diversity drives innovation. We welcome applicants from all backgrounds and occupations. From day one you will be treated with respect.