Assistant Manager

Ardene; Canada; On-site; CAD 45,000 - 55,000; Full time

Job summary

A vibrant fashion retailer in Canada is seeking an Assistant Manager to support the Store Manager in achieving sales objectives and overseeing store operations. In this role, you will lead by example, inspire your team, and ensure a high level of customer service. Strong leadership skills and retail experience are essential for this position. This role offers a dynamic work environment with various benefits.

Benefits

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Casual dress-code

Employee discount

Upgraded eligibility for rewards

Birthday paid off

Wellness days

Wellness initiatives

Opportunities for growth

Qualifications

• Minimum 1-year retail experience in a leadership role.
• Ability to delegate tasks and take ownership.
• Ability to lead in a positive and inclusive manner.

Responsibilities

• Assisting in the implementation of strategies to achieve sales and profit budgets.
• Overseeing store operations including cleanliness and customer service.
• Coaching the team to provide excellent customer service.

Skills

Excellent selling and customer service abilities

Strong time management skills

Strong communication skills

Ability to lead a team

Education

High school diploma or equivalent

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance, and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service, all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Complying with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder
• Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings, and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Casual dress-code
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic, and energetic family.

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA, and internationally – not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement, and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene