Assistant Manager

Kintec: Footwear + Orthotics; Burnaby; On-site; Full time

Job summary

An established industry player in health and wellness is seeking a dynamic Assistant Manager to join their Burnaby store. This full-time role offers the opportunity to lead daily operations, coach a dedicated team, and provide top-notch customer service. With a focus on innovation and community presence, the company aims to become a household name in foot health. Ideal candidates will have strong leadership and communication skills, a passion for customer service, and the ability to thrive in a fast-paced environment. Join a team committed to making a difference and enjoy comprehensive benefits and growth opportunities.

Benefits

Medical and Dental coverage

Career and growth opportunities

Continuing education and training seminars

Employee discount on store products

In-store contests and incentive programs

Qualifications

• Experience in retail operations and customer service is essential.
• Strong leadership and communication skills are required.

Responsibilities

• Manage daily store operations and coach team members.
• Provide exceptional customer service and support fitting experts.

Skills

Leadership experience in retail

Strong communication skills

Customer service orientation

Multi-tasking ability

Kinesiology background

Education

High school diploma

Kinesiology degree

Tools

Computer systems

Job description

Position: Assistant Manager, Full-time, Tuesday to Saturday. Burnaby Store.

Pay: $20-$23/hr

Start Date: April 15, 2025

Hi! Thank-you for applying for our Assistant Manager Position.

Our recruiting process is likely different from any other process you’ve experienced. It’s one of many examples of how Kintec pursues growth and innovation and aligns with our unique customer experience.

The Future of Kintec

Kintec wants to become a household name, a national brand, so when people think about foot health, orthotics and footwear needs, they think of Kintec first.

Kintec has the largest clinically driven evidence-based patient database to help educate our teams, the medical community, and the general public about foot health.

Kintec wants to help 250,000 people by 2025.

What makes Kintec Different:

• Evidence-based driven actions
• Playing the infinite game
• Education seminars
• Product selection
• Community presence

Comprehensive Benefits and Perks:

• Medical and Dental coverage
• Career and growth opportunities
• Opportunities for continuing education and training seminars
• Employee discount on store products and pro deals
• Fun and competitive in-store contests and incentive programs

Job Requirements

A typical day in the life of an assistant manager at Kintec looks like:

• Using your strong leadership skills to manage the daily operations of the store
• Work alongside the manager to coach other team members
• Helping the manager with recruitment, hiring, training, and ongoing team development
• Providing top level customer service while working on the shop floor with the fitting expert team, brace fitters, and orthotic fitters
• Keeping everyone up to date on company communication, policies, and events

To be successful in this role, the ideal candidate has:

• Leadership experience in retail, including but not limited to: operations, customer service, merchandising, people management, health and safety, and loss prevention
• Strong communication and interpersonal skills including negotiating, listening, conflict management, information gathering and coaching
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a fast-paced environment
• A kinesiology background - an asset but not required
• Confidence and comfort with learning new computer systems

Time to apply:

Please submit your resume and cover letter to [e-mail]

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Health, Wellness & Fitness