Assistant Manager

Kintec : Footwear + Orthotics; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in foot health and orthotics is seeking an Assistant Manager for their Burnaby store. The ideal candidate will have strong leadership and communication skills, manage daily operations, and provide exceptional customer service. This full-time role offers competitive pay and comprehensive benefits, including medical coverage and opportunities for growth. If you are passionate about retail and customer service, apply now!

Benefits

Medical and Dental coverage

Career and growth opportunities

Continuing education and training seminars

Employee discount on store products

In-store contests and incentive programs

Qualifications

• Leadership experience in retail, including operations and customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Manage daily operations of the store.
• Coach team members alongside the manager.
• Provide top-level customer service.

Skills

Leadership

Communication

Customer Service

Education

Kinesiology background

Job description

Position : Assistant Manager, Full-time, Tuesday to Saturday. Burnaby Store.

Pay : $20-$23 / hr

Start Date : April 15, 2025

Hi! Thank-you for applying for our Assistant Manager Position.

Our recruiting process is likely different from any other process you’ve experienced. It’s one of many examples of how Kintec pursues growth and innovation and aligns with our unique customer experience.

The Future of Kintec

Kintec wants to become a household name, a national brand, so when people think about foot health, orthotics and footwear needs, they think of Kintec first.

Kintec has the largest clinically driven evidence-based patient database to help educate our teams, the medical community, and the general public about foot health.

Kintec wants to help 250,000 people by 2025.

What makes Kintec Different :

• Evidence-based driven actions
• Playing the infinite game
• Product selection
• Community presence

Comprehensive Benefits and Perks :

• Medical and Dental coverage
• Career and growth opportunities
• Opportunities for continuing education and training seminars
• Employee discount on store products and pro deals
• Fun and competitive in-store contests and incentive programs

Job Requirements

A typical day in the life of an assistant manager at Kintec looks like :

• Using your strong leadership skills to manage the daily operations of the store
• Work alongside the manager to coach other team members
• Helping the manager with recruitment, hiring, training, and ongoing team development
• Providing top level customer service while working on the shop floor with the fitting expert team, brace fitters, and orthotic fitters
• Keeping everyone up to date on company communication, policies, and events

To be successful in this role, the ideal candidate has :

• Leadership experience in retail, including but not limited to : operations, customer service, merchandising, people management, health and safety, and loss prevention
• Strong communication and interpersonal skills including negotiating, listening, conflict management, information gathering and coaching
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a fast-paced environment
• A kinesiology background - an asset but not required
• Confidence and comfort with learning new computer systems

Time to apply :

Please submit your resume and cover letter to [e-mail]

Seniority level

Mid-Senior level

Employment type

Full-time

Health, Wellness & Fitness

J-18808-Ljbffr

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