Assistant Manager

Foot Locker; Barrie; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead their store team in delivering exceptional customer service and driving sales. This role involves coaching and motivating team members, ensuring a high level of customer satisfaction, and maintaining an inclusive work environment. The ideal candidate is resourceful, enthusiastic about athletic products, and possesses strong leadership skills. With a focus on personal development and career advancement, this opportunity promises a rewarding experience in a fast-paced retail environment.

Benefits

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• 1+ year of experience in a customer-facing sales setting.
• Strong cognitive and mathematical skills for problem-solving.

Responsibilities

• Coaching and motivating your team to drive sales and customer satisfaction.
• Delivering exceptional customer service and merchandising expectations.

Skills

Customer Service

Leadership

Sales Techniques

Problem Analysis

Decision Making

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
  
  

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays
  
  

Benefits

• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities
  
  

In compliance with Bill 190