Assistant Lodge Manager, Monashees

Alterra Mountain group; Calgary; Remote; CAD 65,000 - 90,000; Full time

Job summary

Confidential healthcare clinic in Calgary is seeking a Medical Office Assistant on a temporary basis to support a busy blended practice focused on maternity and newborn care and women's health.

You will greet patients, check them in, manage the ACCURO EMR, schedule appointments, maintain accurate records, and perform general admin duties while delivering compassionate, patient‑centered service in a fast‑paced setting.

Qualifications

• MOA certification required.
• Experience using ACCURO EMR is required.
• Previous primary care/medical office experience preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Highly organized with attention to detail.
• Able to work in a fast-paced environment.
• Ability to prioritize tasks and manage multiple demands.

Responsibilities

• Greet patients and check them in using the EMR system.
• Answer calls and assist patients and families in a friendly, professional manner.
• Schedule and book patient appointments.
• Maintain accurate and organized patient records.
• Complete general administrative duties (filing, faxing, photocopying, document management).
• Provide exceptional customer service and create a welcoming patient experience.
• Assist with administrative tasks to support physicians and clinic operations.
• Prioritize tasks and manage multiple demands in a fast-paced medical office.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Education

MOA certification

Tools

ACCURO EMR

Job description

Our confidential healthcare client is currently seeking a professional, compassionate, and reliable Medical Office Assistant to join their busy blended medical practice in Southwest Calgary on a temporary basis. The successful candidate will join a collaborative team in a patient‑centered environment focused on providing exceptional care and service to patients and their families. The practice provides a range of primary care services, with a focus on maternity and newborn care, women's health, and specialized women's healthcare.

CA$65,000.00–CA$90,000.00 yearly

Remote

Full‑time

Responsibilities

• Greet patients and check them in using the electronic medical record (EMR) system.
• Answer incoming phone calls and assist patients and families in a friendly and professional manner.
• Schedule and book patient appointments.
• Maintain accurate and organized patient records.
• Complete general administrative duties, including filing, faxing, photocopying, and document management.
• Provide exceptional customer service and create a welcoming, compassionate experience for patients and their families.
• Assist with a variety of administrative tasks to support the physicians and overall clinic operations.
• Prioritize and manage multiple tasks effectively in a fast‑paced medical office environment.

Requirements

• Medical Office Assistant (MOA) certification.
• Previous experience using ACCURO EMR is required.
• Previous experience working in a primary care or medical office setting is preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Highly organized with excellent attention to detail.
• Strong work ethic and a conscientious, reliable, and professional approach.
• Ability to work effectively in a fast‑paced environment.
• Strong ability to prioritize tasks and manage competing demands.
• Compassionate and patient‑focused with a positive attitude.
• Ability to work collaboratively as part of a team while also working independently.