Assistant Kettle Coordinator

salvationarmyca; Duncan; On-site; CAD 25,000 - 30,000; Part time

Job summary

The Salvation Army is seeking a Christmas Kettle Campaign Coordinator for a short-term contract. The role will oversee multiple kettle locations in a designated BC zone, coordinating staff and volunteers, ensuring timely shifts, and protecting donations.

The successful candidate will train personnel, manage timesheets, and liaise with site supervisors. Local travel and flexible scheduling are required; previous cash handling and office experience are assets.

Qualifications

• Some high school coursework; completion of high school is an asset.
• Minimum of one year of customer service experience.
• Money handling experience is an asset.
• Experience with general office equipment; strong skills in WORD and Excel.

Responsibilities

• Oversee Christmas Kettle locations and staff/volunteers within a zone.
• Coordinate scheduling and recruitment of kettle workers.
• Ensure security of donations and accurate time sheets.
• Provide training/orientation for volunteers and monitor performance.
• Maintain positive relationships with kettle sites and communicate needs to supervision.

Skills

Interpersonal skills

Integrity

Adaptability

Multi-tasking

Education

Some high school coursework

Tools

Word

Excel

Driver's license

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets. They organize, direct, and supervise the work performed by Christmas Kettle Campaign Workers. They will also ensure adequate staffing is met prior to and during each shift.

Accountabilities:

Incumbent may perform all, some, or similar range of duties as below:

• Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
• Provide support in getting Kettles to zone locations prior to staff and/or volunteer's arrival at Campaign onset.
• Ensure all Kettle donations are delivered to secure location at shift completion.
• Communicate daily issues and supply deficiencies to the supervisor.
• Orient and remind staff/volunteers on proper Kettle handling and duties as required.
• Supervise, support and assign (as required) staff and/or volunteers throughout the Campaign.
• Visit locations during shift changes and intermittently.
• Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis).
• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Promote, coordinate, and oversee the activities of Christmas Kettle Campaign Worker staff and/or volunteers.
• Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
• Will participate in recruitment of kettle worker staff and/or volunteers.
• Orientation and performance management of kettle worker staff and/or volunteers.
• Coordinate the schedule for kettle staff and/or volunteers and respond to emergency absences, etc.
• Foster and maintain positive working relationships with kettle sites.
• Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations; may deliver and pick-up kettles in an emergency situation.
• Host at a kettle as required ensuring necessary coverage for breaks, etc.
• Ensure that kettle locations have adequate supplies of literature etc.
• Record statistical data and prepare weekly time sheets as required.
• Post campaign; organize retrieval of all equipment/supplies from various kettle locations.
• Perform other related duties as required.

WORKING CONDITIONS:

This is a temporary position.

Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.

Flexibility in scheduling is required, as the hours may increase as per operational requirements.

Work environment is typically in malls/stores

Standing for long periods will be required and exposure to cold weather

Required to wear appropriate Salvation Army identification.

Local travel is associated with this position.

The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:

• Some high school coursework, completion of high school is an asset.

Experience and Skilled Knowledge Requirements:

• A minimum of one year of related experience or working in customer service.
• Money handling experience is an asset.
• Experience in office administration.
• Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
• Valid Ontario Class "G" Driver's License, personal vehicle required and insurance, current copy of driver's abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.

Skills and Capabilities:

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to multi-task and