Assistant Housekeeping Manager

Vacasa; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading vacation rental company as an Assistant Housekeeping Manager! You will play a crucial role in overseeing housekeeping operations, ensuring that guests enjoy a seamless and memorable stay. This position offers the opportunity to work closely with a dynamic team, managing staffing and productivity while maintaining high standards of cleanliness. With a focus on collaboration and communication, you'll help create a positive environment for both staff and guests. If you're passionate about hospitality and looking for a rewarding career, this is the perfect opportunity for you!

Benefits

Extended Medical and Dental

Registered Retirement Savings Plan - company match

Ski pass/activity allowance

Employee Assistance Program

Career advancement opportunities

Employee discounts

All necessary equipment provided

Great colleagues and culture

Monthly socials

Qualifications

• 1-3 years of hospitality customer service experience required.
• Technical skills on laptops, tablets, and mobile devices are essential.

Responsibilities

• Assist in hiring, training, and motivating housekeeping staff.
• Support staffing and scheduling for maximum productivity.
• Participate in daily operations including cleaning and inspecting units.

Skills

Technical computer skills

Hospitality customer service experience

Knowledge of employment laws

Professional communication

Time management skills

Attention to detail

Ability to work under pressure

Job description

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we’re looking for

We’re searching for an exceptional individual to join our team as an Assistant Housekeeping Manager. This person will assist the Housekeeping Manager in overseeing a large team of housekeepers and partner with the local management team.

Compensation

• $27.36 CAD / year. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below.

What you’ll do

• Assist the Housekeeping Manager with hiring, training, motivating, recognizing.
• Support the Housekeeping manager in an effort to ensure proper staffing and scheduling for maximum productivity.
• Assist in controlling payroll costs to achieve maximum profitability.
• Communicate priorities to staff through daily and weekly meetings.
• Participate in daily operations including cleaning and inspecting of units to maintain standards.
• Identify and report maintenance related problems.
• Establish and maintain collaborative relationships with fellow regional team members and upper management team.
• Perform other duties as needed.
• Other duties as assigned.

Skills you’ll need

• Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices.
• Availability to work Sunday through Saturday, early mornings and evenings as needed.
• One to three years hospitality customer service experience.
• Knowledge of city, state and federal employment laws.
• Professional in all forms of communications such as email, phone calls, video calls and texts.
• Ability to work well under pressure in an agile, fast-paced environment.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable.
• Strong attention to detail.
• Ability to stand, sit, and walk for an extended period of time.
• Reach overhead and below the waist.
• Regularly push, pull, and lift up to 25 pounds.
• Occasionally lift or move up to 50 pounds.
• Bend, stoop, squat, kneel, and twist.
• Adhere to all company policies and procedures.

What you'll get

• Extended Medical and Dental.
• Registered Retirement Savings Plan - company match.
• Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants.
• Employee Assistance Program.
• Career advancement opportunities.
• Employee discounts.
• All the equipment you’ll need to be successful.
• Great colleagues and culture, monthly socials.

We do not have staff accommodation available. Must be legally eligible to work in Canada.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.