Assistant Housekeeping Manager

Hampton Inn & Suites by Hilton Kelowna Airport; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Hampton Inn & Suites Kelowna Airport is seeking an Assistant Housekeeping Manager. This role involves managing daily operations, supporting the housekeeping team, and ensuring high standards of guest service. The ideal candidate will have supervisory experience, excellent communication skills, and a commitment to customer satisfaction.

Benefits

Staff Accommodation

Extended Health and Dental Benefits

Employee discounts on accommodations and dining

Excellent work environment

Room for growth and development

Qualifications

• Previous experience as a Housekeeping Supervisor is required.
• Experience in a similar environment will be an asset.
• Committed to delivering high levels of customer service.

Responsibilities

• Ensure policies and procedures are followed consistently.
• Assist in the day-to-day operations of housekeeping.
• Provide support for hiring, training, and performance reviews.

Skills

Excellent communication skills

Highly organized

Outstanding problem solving skills

Education

High School diploma

WHMIS training

Diploma in Resort and Hotel Management

Job description

Business Operating as: Hampton Inn & Suites by Hilton Kelowna Airport

Position Title: Assistant Housekeeping Manager

Number of Available Position(s): 1

Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.

Wage: $24.00 Hourly

Benefits:

• Staff Accommodation
• Extended Health and Dental Benefits Employee and Family Assistance Program
• Employee discounts on accommodations, dining at our sister properties (Manteo Resort, Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites by Hilton Fort St John)
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development
  
  

Language of work: English

Work Location/business address: 1665 Innovation Dr, Kelowna, BC V1V2Y9

Company Profile:

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites Kelowna Airport is looking to fill the role of Assistant Housekeeping Manager.

Located near Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO! We offer a wide range of exciting career opportunities, competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues!

Job Description and Responsibilities:

Reporting to the Executive Housekeeper Manager, you are responsible for performing the following tasks to the highest standards:

• Ensure policies and procedures are followed consistently through daily operations
• Provide supporting information to the manager for reporting
• Assist in the day to day operations of housekeeping, including scheduling, planning, work load, delegating tasks and communications across departments
• Assists with hiring, training, introduction of new team members and performance reviews
• Administration duties such as: payroll, scheduling, inventory, ordering and coding invoices
• Thinks and acts with the guest in mind, makes guest service a priority
• Work closely with the Front Office and Maintenance Managers to ensure the rooms division team is on the same page
• Efficiently acts upon feedback for the benefit of the guest
• Efficiently acts upon feedback of team members for the benefit of the housekeeping workplace
• Participate in meetings when Manager is unable to attend to ensure two- way communication is maintained
• Adherence to all Hilton standards
• Other duties as assigned
• Available to work varied shifts: days, weekends and holidays
  
  

Skills Requirements:

To successfully fill this role, you should demonstrate following:

• Previous experience as a Housekeeping Supervisor is required
• Experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service;
• Excellent communication skills, both verbal and written
• Committed to delivering high levels of customer service
• Highly organized and has very effective time management skills
• Outstanding problem solving skills and attention to detail
  
  

Education Requirements:

• High School diploma
• WHMIS training is an asset
• Diploma in Resort and Hotel Management or other related topic
  
  

Company Address: 1665 Innovation Dr, Kelowna, BC V1V2Y9

How to Apply: Please go to the link here https://hamptoninnsuiteskelownaairport.applytojob.com/apply to apply for this position or send cover letter and resume to [e-mail]

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