Assistant Grocery Manager – Oak Bay

Red Barn Market; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading grocery store chain is seeking an Assistant Grocery Manager for their Oak Bay location. In this role, you will oversee daily operations, manage staff, and ensure exceptional customer service, all while maintaining inventory and product display standards. Join a dynamic team offering competitive wages and benefits.

Benefits

Competitive hourly wages

15% staff discount

Post Secondary Scholarship Programs

New Homeowner Grant

Employee Benefits

Qualifications

• Previous experience in retail or customer service.
• Familiarity with point-of-sale systems.
• Outstanding leadership and customer service skills.

Responsibilities

• Supervise grocery staff and manage daily operations.
• Maintain inventory levels and ensure product availability.
• Provide excellent customer service and handle inquiries.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Job description

We are looking for a highly motivated individual with experience in retail grocery and experience to join our team! As the Assistant Grocery Manager at our Oak Bay store, you will help to oversee the day-to-day operations of our grocery department. Your role involves managing inventory, ensuring product availability, and creating an organized and inviting shopping experience. Excellent internal and external customer service is a must.

Responsibilities :

• Team Leadership : Supervise and grocery staff, ensuring efficient workflow, proper training, and adherence to company policies.
• Team Management : Schedule shifts, hire staff and train new staff. on grocery department procedures. Inventory & Merchandising : Work with the Grocery Manager to maintain stock levels, place orders, minimize waste, and create engaging product display that maximize sales. Quality Control : Ensure product freshness, proper storage, and compliance with safety standards.
• Customer Service : Provide friendly, helpful service—scan items, bag groceries, and assist with inquiries, returns, and concerns. Answer phone calls.
• Financials : Assist with tracking sales, analyzing performance, and contribute to budget planning.

Benefits :

• Competitive hourly wages
• Staff discount of 15% on all purchases
• Ability to participate in our Post Secondary Scholarship Programs and our one-time New Homeowner Grant
• Employee Benefits

Job Requirements :

• Experience : Previous work in a retail or customer service environment. Familiarity with point-of-sale systems and cash handling. Previous cash management experience is mandatory.
• Leadership Skills : Outstanding leadership, communication, and customer service skills.
• Customer-Centric : Friendly, approachable, and committed to exceptional service. Customer-focused mindset.
• Skills : Ability to handle high-pressure situations during peak hours. Strong organizational skills and attention to detail.
• Financials : Experience with scheduling, budgets and margins.

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