Assistant General Manager - Gahan House Nova Centre

Murphy Hospitality Group; Halifax; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking hospitality group as an Assistant General Manager, where your leadership will help elevate the dining experience. This role is perfect for someone passionate about creating memorable guest experiences while managing a dynamic team in a vibrant restaurant environment. You will play a crucial part in ensuring operational excellence, fostering a positive workplace culture, and delivering exceptional service. With opportunities for growth and professional development, this position is ideal for those looking to make a significant impact in the hospitality industry. If you're ready to lead with enthusiasm and dedication, this is the perfect opportunity for you.

Benefits

Growth and professional development opportunities

Employee Family Assistance Programs

Comprehensive Health, Vision, and Dental Benefits

MHG Wellness & Fitness programs

Discounts from local shops and MHG locations

Qualifications

• 2 years of experience in a full-service high-volume restaurant.
• 1+ years of front-of-house restaurant management experience is a strong asset.

Responsibilities

• Oversee restaurant operations, including staffing, scheduling, and cost controls.
• Train and develop team members while ensuring quality service.

Skills

Verbal and written communication skills

Multitasking

Organizational skills

Conflict resolution

Problem-solving

Guest experience focus

Education

Post-secondary diploma/degree in business or hospitality

Job description

At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG, it's all about the people!

Gahan House Nova Centre

At the Gahan House, we believe in great beer, great food, and providing the highest level of service through our genuine hospitality. We aim to elevate the brew-pub experience for every guest by using fresh local ingredients in both our handcrafted beers and delicious food. The 'Gahan Experience' is a memorable one and that's because of our people, beer, and food.

The Assistant General Manager will work under the direction of the General Manager and with the front-of-the-house management team taking an active role in all aspects of restaurant operations, including staffing, scheduling, cost controls, staff training, and administration. The Assistant Manager will be responsible for overseeing team members and taking an active role during daily service, consistently providing quality service to our guests.

As Assistant General Manager, You Will

• Demonstrate and communicate the Gahan vision to all team members and lead by example.
• Ensure team members provide a memorable guest experience through coaching and fostering a positive working culture by reinforcing the MHG values daily, exciting team members with their positive nature.
• Work with the General Manager and management team to meet all projected goals when it comes to restaurant operations and the vision of MHG including marketing, human resources, financials, and cost controls.
• Encourage a culture that revolves around memorable guest experiences, craft beer, and quality food.
• Train and develop team members in various positions within the front-of-the-house.
• Manage guest and team member relations through conflict resolution and problem-solving.
• Work for maximum efficiency and continual improvement of staff productivity.
• Perform all front-of-house duties as needed, including hosting, bartending, serving, and expediting.
• Build and maintain authentic relationships with guests and team members.

Who You Are

• Demonstrate strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment, juggling different priorities.
• Strong organizational skills.
• Passion for creating memorable guest experiences.
• A goal-oriented individual with a desire for personal and professional development within the hospitality industry.

What You Bring

• 2 years of experience working in a full-service high-volume restaurant.
• Post-secondary diploma/degree in business or hospitality is an asset.
• 1+ years of experience in front-of-house restaurant management considered a strong asset.

What We Offer

• Growth and professional development opportunities.
• Employee Family Assistance Programs.
• Comprehensive Health, Vision, and Dental Benefits.
• MHG Wellness & Fitness programs.
• Discounts from local shops and MHG locations.