Assistant Food & Beverage Outlet Manager

Four Seasons Hotel and Resorts Gruppe; Whistler; On-site; CAD 65,000 - 75,000; Full time

Job summary

An established industry player seeks an Assistant Food and Beverage Manager who is passionate about excellence and enthusiastic in their approach. This role involves leading a dedicated team in delivering exceptional dining experiences in a luxurious resort setting. With a focus on quality, guest satisfaction, and a commitment to staff development, you will thrive in a dynamic environment that values connection and community. Join a team that celebrates the beauty of Whistler and offers a unique opportunity to grow in the hospitality industry while enjoying the perks of alpine living.

Benefits

Housing Allowance

Winter Leisure Pass

Use of the Fitness Facility

Medical Coverage

Dental Coverage

Sick Leave Coverage

Employee Travel Program

Excellent Training and Development

Complimentary Meal per Shift

Employee Recognition Programs

Qualifications

• At least 2 years in a supervisory or management role in Food & Beverage.
• Strong leadership and organizational skills are essential.

Responsibilities

• Plan and direct the work of employees in the Food & Beverage Division.
• Train and motivate staff to meet cultural and core standards.
• Ensure guest satisfaction and handle complaints effectively.

Skills

Interpersonal Skills

Leadership Skills

Organizational Skills

Attention to Detail

Education

Experience in Food & Beverage Management

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embrace the alpine warmth surrounded by pristine Canadian wilderness in Whistler, home to North America’s largest ski resort. Experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. When the snow melts, the area becomes a playground for mountain bikers, zip-liners, hikers and adventurers. After an adventurous day, tuck into a meal at SIDECUT Steakhouse, where innovative creations match the seasons, or enjoy the après vibe in the warmth of Braidwood Tavern. Looking to recharge? Visit the Spa or take a dip in our heated pool, with a spectacular backdrop of the mountains and an invigorating dose of fresh alpine air.

The Four Seasons Resort and Residences Whistler is looking for an Assistant Food and Beverage Manager who shares a passion for excellence and who infuses enthusiasm into everything they do.

Join our Team

Four Seasons Resort Whistler offers a warm, intimate and comfortable respite after an exhilarating day on the mountain with the largest and best-appointed accommodation and employees who share their genuine appreciation of the land, local expertise and passion for the natural beauty of Whistler.

We are proud to be the only Five Star resort in Whistler, and our Spa at Four Seasons, rated Four Stars, is the only Star-rated spa in the mountain resort. We offer 273 elegant guest rooms and suites; a luxury Spa, an award-winning Steakhouse and an all-day dining restaurant and Bar.

What you will do

• Plan, organize, control and direct the work of employees in the Food & Beverage Division (including Sidecut Restaurant and Bar, In Room Dining, Pool and/or Banquets, Braidwood Café and other Food & Beverage activation and pop-ups, while ensuring guest satisfaction.
• Train, evaluate, lead, motivate, and coach staff to ensure that established cultural and core standards are met.
• Visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Reports to the Restaurant Manager.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the F&B Departments to ensure that established cultural and core standards are met.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for F&B outlets.
• The ability to work closely with F&B leadership to design effective menus and amenity options while ensuring excellent product quality at a fair price.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Responsibility with employee scheduling proper and sufficient staffing while keeping labor standards.
• Assists with responsibilities and duties in the absence of or due to heavy volume in other areas of the Resort.
• Create and nurture a Great Place to Work for All.
• Work harmoniously and professionally with co-workers and supervisors.

This position reports to the Restaurant Manager.

What you bring

• At least 2 years previous experience in a supervisory or management level position in Food & Beverage.
• Strong interpersonal skills and attention to detail.
• Strong leadership & organizational skills required.
• Successful candidates must possess the ability to work in Canada.

What we offer:

Salary Range: $65,000-$75,000 annually

• Housing Allowance
• Winter Leisure Pass; ski pass or leisure benefit
• Use of the Fitness Facility
• Medical, Dental and Sick leave coverage
• Employee Travel Program; complimentary and reduced rates at other Four Seasons
• Excellent Training and Development opportunities
• Complimentary meal per shift in our employee dining room
• Employee Recognition Programs
• Dry Cleaning Services

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Assistant Food and Beverage Manager to be flexible in working mornings, evenings, weekends, and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it’s like to work for Four Seasons:

http://fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

*Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.