Assistant Food & Beverage Manager, Northern Lights Alpine Kitchen

FlyOver Iceland; Banff; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

Discounts on hotel stays, dining and 


Mental health and wellbeing resources

Equal Employment Opportunities

Job summary

Pursuit in Banff, Canada, seeks an Assistant Manager to oversee daily restaurant operations and special events, including banquets. You will lead staff, ensure exceptional guest experiences, and uphold food hygiene standards while managing inventory and events with precision.

The role requires leadership, strong communication, and a degree in Hotel/Restaurant Management; staff accommodation is available if needed. This is a full-time, year-round salaried position starting September 2026.

Qualifications

• Degree in Hotel/Restaurant Management or related discipline.
• 2 years in a hotel or restaurant industry, including at least 1 year in a supervisory position.
• Working knowledge of MICROS or similar POS system is an asset.
• Ability to obtain and maintain government licenses/permits.

Responsibilities

• Ensure smooth day-to-day operations for restaurant and events.
• Supervise staff and exceed customer expectations.
• Maintain food hygiene and cleanliness in food/beverage areas.
• Assist with recruitment, training and staff management.
• Oversee inventory, storage, and monthly counts with accuracy.
• Address customer complaints promptly and professionally.
• Lead weddings, conferences and events to flawless delivery.
• Handle daily billing and financial responsibilities.

Skills

Staff leadership

Customer service

Communication

Operations management

Shift flexibility

POS systems

Budgeting & billing

Menu and cocktail development

Education

Hotel/Restaurant Management degree

Tools

MICROS POS

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is a full-time, year-round, salaried position beginning September 2026. Staff accommodation is available if required!

ROLE & RESPONSIBILITIES

• The Assistant Manager ensures the smooth running of the day-to-day operations for the restaurant and special events, including banquets.
• Supervise staff and ensure that customer expectations are exceeded at all times
• Keep the food and beverage areas clean and maintain exemplary food hygiene practices
• Assist with recruitment, training, and management of staff
• Assist with inventory management; oversee proper unpacking of weekly orders, ensuring storage locations are neat and tidy at all times and part of the monthly counting ensuring accuracy and attention to detail
• Able to address customer complaints or issues, and resolve matters as expediently as possible
• Oversee food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes
• Assist with cocktail creation and menu development. Let your passion shine!
• Lead and execute weddings, conferences and signature events; ensure that no detail is missed and the event is delivered flawlessly
• Daily billing and financial responsibilities to be completed accurately and efficiently
• A leader in daily communication on guest feedback, employee performance and notes from the days shift

REQUIRED SKILLS & QUALIFICATIONS

• Flexible to work various shifts (early mornings, late evenings, weekends, split shifts)
• Excellent communication skills, both verbal and written
• Basic computer skills
• Highly organized individual with the ability to handle numerous tasks at one time
• Strong proven leadership qualities and management skills
• Degree in Hotel/Restaurant Management or related discipline is a strong asset
• 2 years' in a hotel or restaurant industry, including at least 1 year in a supervisory position
• Working knowledge of MICROS or similar P.O.S. system is an asset
• Ability to obtain and/or maintain any government required licenses, certificates or permits

About Us:

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

PURSUIT PERKS

• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources
• Equal Employment Opportunities

Equal Employment Opportunities

Information Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.

We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups.

If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world’s most iconic locations.

Everyone here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver.