Assistant Food & Beverage Manager, Farm & Fire

Pursuit; Banff; On-site; CAD 50,000 - 70,000; Full time

Job summary

A popular hospitality provider in Alberta, Canada, is seeking a skilled Food and Beverage Supervisor. You will lead a dynamic team, enhance guest experiences, and ensure service excellence in a beautiful National Park setting. Ideal candidates have over 5 years of food and beverage experience and strong leadership skills. A commitment to maintaining high standards is essential. Opportunities for career growth and unique perks await you.

Benefits

Access to discounted hotel stays

Free access to attractions

Opportunities for career growth

Qualifications

• Over 5 years of experience in food and beverage.
• Proven ability to maintain high standards on and off the floor.
• Calm, consistent, and positive leadership style.

Responsibilities

• Supervise staff and ensure customer expectations are exceeded.
• Continuously improve guest and employee experiences to create the 'WOW' factor.
• Resolve guest issues promptly and effectively.

Skills

Leadership skills

Effective communication skills

Attention to detail

Ability to build relationships

Education

Diploma or Degree in Hospitality

Job description

What will be your daily pursuit?

Ensure the smooth operation of daily activities at Farm & Fire, including special events and banquets.

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe.
• Experience working in an iconic, unforgettable, and inspiring location.
• Free access to Pursuit attractions for staff and family; send a friend at half price!
• Discounted hotel stays, food & beverage, and retail experiences under Pursuit’s lodging offerings.
• A safe work environment.
• Be part of an inclusive culture and make lifelong friends.
• Access to subsidized mental health and wellness resources.
• Opportunities for career growth or future work at other Pursuit locations.
• Work in one of the world’s most beautiful and iconic National Parks.

What will you do in this job?

• Supervise staff and ensure customer expectations are exceeded.
• Continuously improve guest and employee experiences to create the "WOW" factor.
• Resolve guest issues promptly and effectively.
• Ensure food quality aligns with guidelines set by Food and Beverage Manager & Executive Chef.
• Assist in recruiting, training, and managing staff daily.
• Implement service standards, procedures, and guest communication protocols.
• Maintain cleanliness and hygiene standards in Food & Beverage areas.
• Oversee food storage, safety compliance, and health codes.
• Manage inventory, place orders, and maintain stock levels.
• Keep employee records, ensuring food safety certifications are current.
• Contribute to revenue and profit targets.
• Build a positive, high-functioning team.
• Refine standards based on guest feedback and needs.
• Train the team to view Farm + Fire from a guest’s perspective.
• Demonstrate positive body language and communication.
• Prepare daily reports on promotions, guest satisfaction, and feedback.
• Support all hotel areas, emphasizing "one guest – one experience".

What skills and experience do you need for this job?

• Over 5 years of experience in food and beverage.
• Diploma or Degree in Hospitality with a focus on Food and Beverage (asset).
• Experience building relationships and working across organizational levels.
• Proven ability to maintain high standards on and off the floor.
• Effective communication skills and ability to uphold service standards.
• Leadership skills to foster team building and positive guest experiences.
• Attention to detail and quality.
• Calm, consistent, and positive leadership style.
• Must consent to a criminal record check to uphold our commitment to honesty.

What will your work environment be like?

• Beautiful: Work in an iconic National Park with scenic views and wildlife.
• Independent: Work in and around our historic hotel.
• Remote: Surrounded by nature, with opportunities for outdoor activities and social events.
• Busy: Physical activity including walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) is required.

This high-level job description may evolve with team and company needs. Candidates must be able to perform essential responsibilities. Pursuit will accommodate disabilities where possible. This position is based in Alberta, Canada, requiring relocation and legal work authorization in Canada.

EEO

Equal Employment Opportunity Statement

Pursuit is committed to diversity and evaluates applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, or other protected characteristics. We value diverse backgrounds and experiences as catalysts for creativity and innovation. We encourage eligible individuals to apply and join our inclusive team.

If you need assistance applying online or during the hiring process, contact our Talent & Acquisition Team at [e-mail]. Only shortlisted candidates will be contacted.