Assistant Food & Beverage Manager

Langdon Hall Country House Hotel and Spa; Cambridge; On-site; CAD 50,000 - 70,000; Full time

Job summary

A luxury boutique property in Cambridge is seeking an Assistant Food & Beverage Manager to supervise the dining operations and ensure exceptional guest service. The ideal candidate will have at least 5 years in food and beverage roles, including 2 years in a supervisory capacity, along with strong interpersonal skills and a keen attention to detail. This role offers comprehensive benefits and the opportunity to work in a prestigious environment recognized for excellence.

Benefits

Company events

Dental care

Discounted or free food

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Store discount

Qualifications

• Minimum 5 years in a food and beverage role, with 2+ years in a similar supervisory role.
• Thorough knowledge of fine dining service procedures and functions.
• Excellent knowledge of food and wine pairing.

Responsibilities

• Planning, training, scheduling, and supervising team members.
• Ensuring team member education aligns with the education plan.
• Arranging seating accommodations and maintaining a friendly environment.

Skills

Interpersonal skills

Attention to detail

Time management

Communication

Education

Smart Serve certification

Job description

Job Description

Given the nature of Langdon Hall as a unique, luxury boutique property, the Assistant Food & Beverage Manager will serve as an ambassador for the hotel and be a multi-functional individual who is driven to always exceed guests’ expectations with an attention to detail. This individual possesses strong interpersonal skills and a positive attitude towards their work and colleagues, handling pressure situations efficiently and effectively.

Duties and Responsibilities

1. Planning, training, scheduling, and supervising team members.
2. Ensuring team member education for dining room personnel aligns with the education plan, including on-the-job training and conducting pre-meal meetings with the Executive Chef.
3. Arranging seating accommodations, greeting guests and team members, and maintaining a friendly environment.
4. Being on the floor at all times during meal periods to prioritize guest comfort and service.
5. Supervising the physical appearance of the area and work stations, including cleaning schedules.
6. Supervising table appearance, including linens, silverware, setup, centerpieces, menus, and closing duties.
7. Scheduling work assignments, assigning tasks, and ensuring standards are met through spot checks.
8. Maintaining attendance records, reservations, incident reports, schedules, and managing special functions.
9. Assisting team members on the floor when needed.

Qualifications

• Minimum 5 years in a food and beverage role, with 2+ years in a similar supervisory role.
• Thorough knowledge of fine dining service procedures and functions.
• Excellent knowledge of food and wine pairing.
• In-depth food and preparation knowledge.
• Supervisory experience in front-of-house operations within fine dining, hotel, club, or similar environments preferred.
• Smart Serve certification is required.
• Ability to communicate effectively with guests, peers, supervisors, and outside contacts, demonstrating empathy and tolerance.
• Strong interpersonal skills, both written and verbal.
• Proficiency in reading, writing, and understanding English instructions.
• Attention to detail, accuracy, and independent decision-making skills.
• Ability to maintain confidentiality.
• Effective time management and organizational skills.

Additional Information

Benefits include:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount

Voted #15 on Canada’s Best 100 Restaurants, the only 5-Diamond restaurant in Ontario, and a member of the Relais & Chateaux association.

We appreciate your interest in Langdon Hall, but only those selected for an interview will be contacted.

Langdon Hall welcomes and encourages applications from people with disabilities; accommodations are available upon request during the selection process.