Assistant Fitness Manager

Fitness World; Coquitlam; On-site; CAD 60,000; Full time

Job summary

A leading fitness company in Coquitlam is looking for an experienced Assistant Fitness Manager to oversee personal training products and services. The successful candidate will ensure a top-tier fitness experience, manage a team of Personal Trainers, and achieve financial targets. Ideal candidates have a background in leadership, personal training certification, and strong interpersonal skills. The role offers competitive compensation and a supportive work environment focused on growth.

Benefits

Competitive pay and bonuses

Group benefits including dental and health

Complimentary membership

Career development opportunities

Qualifications

• Leadership and/or management experience in sales, retail, or hospitality preferred.
• Professional, punctual, and organized.
• Motivated self-starter and team player.

Responsibilities

• Ensure employees adhere to company policies and safety procedures.
• Provide leadership through coaching and performance management.
• Achieve personal training and supplement goals.

Skills

Effective communication

Interpersonal skills

Public speaking

Strong work ethic

Education

Active Personal Trainer Certification

First Aid Certification

Job description

Assistant Fitness Manager

The Assistant Fitness Manager (AFM) reports to the General Manager and Fitness Manager and oversees all fitness and personal training products and services at a Fitness World location. The AFM builds and maintains a high-performing fitness team of Personal Trainers and ensures a top-tier fitness experience for members. The role also involves achieving financial targets, member retention and satisfaction, executing company policies and procedures, and embodying the company's culture and values.

Responsibilities: People Management

• Ensure employees adhere to company policies, procedures, and programs, including health and safety, member management, human resources, and payroll.
• Provide leadership through coaching, feedback, goal setting, and performance management to support long-term career and personal development.
• Conduct regular check-ins, development sessions, and training with employees.

Fitness Management

• Achieve personal training and supplement goals by effectively leading and motivating Personal Trainers.
• Implement personal training programs and promotions in collaboration with the General Manager to meet department goals, acquire clients, and increase member engagement.
• Ensure Personal Trainers develop engaging, high-quality training programs aligned with client goals.
• Administer personal training products and services accurately, including measurement tracking, dotFIT usage, and session redemption procedures.
• Address cleanliness, health, safety concerns, and incidents promptly; report incidents to the General Manager and HR using the Accident & Incident Report Form.
• Build strong relationships with other departments such as Accounting & Finance, HR & Payroll, IT, Marketing, and Repairs & Maintenance.
• Perform additional duties as assigned.

Education & Experience

• Active Personal Trainer Certification and First Aid Certification are required.
• Leadership and/or management experience in sales, retail, or hospitality is preferred.
• Effective communication, interpersonal, and public speaking skills.
• Strong work ethic, motivated self-starter, and team player.
• Professional, punctual, and organized.

Our Values:

Passionate: We dedicate ourselves fully and empower each other to be our best every day.

Inclusive: We welcome everyone and pride ourselves on being a community for all.

Fun: We enjoy laughing, smiling, and having a good time together.

Community: We work, sweat, and give back together, creating connected communities inside and out.

Our Perks:

• Competitive pay and bonuses based on club revenue (uncapped).
• Top Assistant Fitness Managers earn an average of $60k+ in total compensation annually.
• Group benefits including dental, extended health, and travel insurance.
• Complimentary membership and discounted personal training for you and one guest.
• Opportunity to develop a career path and transferable skills.

Growth opportunities at Fitness World include pathways to roles such as General Manager and District Manager. We are committed to your personal and professional growth, providing exposure to district managers, directors, and the CEO.

Additional Education & Experience:

• Leadership and/or management experience in sales, retail, or hospitality preferred.
• Personal Trainer Certification required.
• Excellent communication, interpersonal, and public speaking skills.
• Strong work ethic, motivated self-starter, and team player.
• Professional, punctual, and organized.

About Fitness World: Fitness World Canada was established in August 2020 as a health, fitness, and wellness community for everyone. Our value-driven, low-cost health clubs are making a difference for all fitness enthusiasts, regardless of their goals. With a history dating back to 1959, Fitness World continues to provide top-quality facilities and services, despite changing ownership over the years.