Assistant Facilities Manager

Allscreens Nationwide Ltd; Eastern Ontario; On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

At Sodexo, we’re seeking an proactive and organised Assistant Facilities Manager to join our team and support the delivery of high-quality facilities services across a busy site.

You will work closely with the General Services Manager and act as a secondary contact for site operations, helping to ensure smooth daily delivery of cleaning, catering, and security with a focus on compliance and customer service.

Qualifications

• Previous experience working within a facilities management company, or similar service-led environment.
• Experience delivering soft services including cleaning, catering, security, or related FM operations
• GMP, pharmaceutical, laboratory, manufacturing, or other regulated environment would be advantageous
• Experience supporting teams and coordinating day-to-day activities
• Strong organisational skills with the ability to prioritise and manage multiple tasks
• Excellent attention to detail and accuracy
• Strong communication and stakeholder management skills
• A customer-focused approach with the ability to build positive working relationships
• Experience working within a compliance-driven environment
• Understanding of financial and administrative processes
• Experience using business systems (SAP experience would be advantageous but is not essential)

Responsibilities

• Support the General Services Manager with the day-to-day delivery of site services, ensuring high operational standards across cleaning, catering, and security
• Coordinate service teams, subcontractors, and suppliers to ensure delivery meets contractual, compliance, and client requirements
• Act as a key point of contact for client queries, supporting communication and effective issue resolution
• Manage operational administration including work orders, reporting, invoicing, purchase orders, payroll support, and month-end activities
• Support cost control, budget tracking, and financial processes across site operations
• Maintain accurate compliance records including training, employee documentation, health & safety, hygiene, fire safety, and COSHH records
• Support workforce planning, scheduling, recruitment, onboarding, and team development activities
• Assist the General Services Manager during periods of absenceand deputise when required
• Drive continuous improvement initiatives and support the delivery of excellent service standards across the site

Skills

Organisational skills

Attention to detail

Communication skills

Stakeholder management

Customer focus

Multi-tasking

SAP experience

Tools

SAP

Microsoft Office

Job description

Hours: Monday to Friday, 07:00–15:00. Flexibility is required to support site security requirements, with occasional weekend cover for security checks (typically one weekend shift per month or every couple of months)

Salary:Up to £35000 per annum plus our Sodexo employee benefits package

• Opportunities for professional development

At Sodexo, we’re passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are looking for a proactive and organised

Assistant Facilities Managerto join our team and play a key role in supporting the delivery of high-quality facilities services across a busy and complex site.

Working closely with the

General Services Manager, you will act as a key support function and a secondary point of contact for site operations, helping to ensure the smooth day-to-day delivery of soft services including

cleaning, catering, and security.

This is an excellent opportunity for someone with experience working within a

facilities management organisation or outsourced FM environment who is looking to develop their career further. You will have exposure to managing service delivery, supporting operational teams, coordinating suppliers, and working closely with clients to maintain high standards across site.

Experience within a

GMP, pharmaceutical, laboratory, or highly regulated facilities environment would be highly desirable, as the successful candidate will support service delivery within a compliance-focused setting where quality, safety, and attention to detail are critical.

The post holder will also support the

General Services Manager and provide cover during periods of absence.

Key responsibilities:

• Support the General Services Manager with the day-to-day delivery of site services, ensuring high operational standards across cleaning, catering, and security
• Coordinate service teams, subcontractors, and suppliers to ensure delivery meets contractual, compliance, and client requirements
• Act as a key point of contact for client queries, supporting communication and effective issue resolution
• Manage operational administration including work orders, reporting, invoicing, purchase orders, payroll support, and month-end activities
• Support cost control, budget tracking, and financial processes across site operations
• Maintain accurate compliance records including training, employee documentation, health & safety, hygiene, fire safety, and COSHH records
• Support workforce planning, scheduling, recruitment, onboarding, and team development activities
• Assist the General Services Manager during periods of absenceand deputise when required
• Drive continuous improvement initiatives and support the delivery of excellent service standards across the site

What we're looking for:

We are looking for someone who is organised, approachable, and passionate about delivering excellent service. You will ideally have:

• Previous experience working within a

facilities management company, or similar service-led environment

• Experience supporting the delivery of soft services including cleaning, catering, security, or related FM operations
• Experience working within a

GMP, pharmaceutical, laboratory, manufacturing, or other regulated environment would be advantageous

• Experience supporting teams and coordinating day-to-day activities
• Strong organisational skills with the ability to prioritise and manage multiple tasks
• Excellent attention to detail and accuracy
• Strong communication and stakeholder management skills
• A customer-focused approach with the ability to build positive working relationships
• Experience working within a compliance-driven environment
• Good knowledge of Microsoft Office applications
• Understanding of financial and administrative processes
• Experience using business systems (SAP experience would be advantageous but is not essential)

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications