Assistant F&B Manager

River Cree Resort & Casino; City of Spruce Grove; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Food & Beverage Manager to enhance their operations. This pivotal role involves assisting in the management of the F&B department, ensuring high standards of service and safety, and promoting a positive work environment. The ideal candidate will have extensive experience in the food and beverage industry, particularly in a casino setting, and will demonstrate strong leadership and communication skills. Join a dynamic team that values outstanding customer service and offers a competitive wage along with excellent benefits. If you thrive in a fast-paced environment and are ready to take your career to the next level, this opportunity is for you.

Benefits

Competitive Wage

Excellent Benefits

Shuttle Service

Circle of Service Program

Progressive Team Environment

Skilled Management Team

Qualifications

• 3-4 years experience in the Food & Beverage Industry.
• 1-2 years management experience in Food & Beverage or Nightclub Industry.

Responsibilities

• Assist Beverage Manager with daily operations of the F&B Department.
• Promote high-quality customer service and employee relations.

Skills

Food & Beverage Knowledge

Leadership Skills

Communication Skills

Problem-Solving Skills

Time Management

Customer Service

Education

Post Secondary Education in Related Field

Tools

MS Word

MS Excel

MS PowerPoint

CASS

Job description

A structured Assistant Food & Beverage Manager role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Assistant Food & Beverage Manager is to assist the Beverage Manager in all details of the River Cree Resort & Casino F&B operations.

Reporting to the Beverage Manager, the Assistant Food & Beverage Manager will be responsible for the daily operations of the F&B Department within the Casino. May assist in duties including ordering inventory, inventory controls budgeting, and cash floats within each beverage location. He/she will provide direct guest, staff and management interface with regards to River Cree Resort & Casino F&B operations. The supervisor is responsible to work directly with the associates using a hands-on approach to management. Determine if any, appropriate situations to escalate further in the department.

• Actively promotes an environment conducive to high quality customer service and employee relations by being a positive leadership example.
• Responsible for scheduling, payroll, disciplinary actions, training and mentoring for staff of the F&B Department.
• Complete opening day and closing night procedures.
• Access and input minimal information into CASS.
• Ensure associates are ready for their shifts and are following policies on absenteeism and appearance standards. Document any discrepancies or violations of the standards and policies for the Manager’s review.
• Perform daily stand-ups and communicate the next day events to the following Shift Supervisor.
• Work with Marketing & Advertising to promote River Cree’s Beverage Outlets.
• Create, manage and implement Beverage departmental policies & procedures.
• Understand security requirements.
• Ensure maintenance of safety and sanitation standards and policies.
• Provide overall direction, coordination, and ongoing evaluation of operations.
• Understand basic asset management.
• Apply budgetary, projections, and cost control skills to the daily operations of the F&B Department as outlined by the Restaurant Manager.
• Assist with ongoing events.
• All other duties as assigned.
• Look out for the safety of yourself, co-workers and follow all Health and Safety requirements in the workplace.
• Use a "hands-on" approach to management.
• 3-4 years experience in the Food & Beverage Industry.
• 1-2 years demonstrated experience in management within the Food & Beverage or Nightclub Industry.
• Experience in a casino setting preferred.
• AGLC - Proserve/Protect preferred.
• Post secondary education in a related field preferred but not required.
• Training in management and employee development preferred but not required.
• Continuous training and education to keep abreast of changes in the industry and external environment.
• Excellent written and oral communication skills.
• Ability to meet deadlines in a rapidly changing business environment.
• Ability to work independently.
• Extensive food & beverage knowledge and ability to develop and apply practices, procedures, and principles in a casino environment.
• Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.
• Self-planning skills enough to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities.
• Developed judgment and problem-solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.
• Manage workload independently and work well in teams.
• Develop security and systems knowledge through on-the-job experience.
• Must display leadership skills, the ability to multi-task and adjust to multiple jurisdictions.
• Working knowledge of MS Word, MS Excel, MS PowerPoint.

The Schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.