Assistant Executive Director- Retirement Operations

COGIR Real Estate; Edmonton; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Onboarding and training

Coaching and mentoring

Extensive benefits package (medical, E

RRSP matching

Manulife Vitality program

Employee perks program (Perkopolis)

Generous time off (3 weeks)

Job summary

Cogir Senior Living is seeking an Assistant Executive Director to support the general management of a retirement residence in Edmonton. You will collaborate with the Executive Director to deliver a “More Living” experience, leading resident-focused operations and team motivation.

You will help develop annual operating and capital budgets, monitor expenses, and pursue cost optimization while participating in Care Conferences and family communications.

Qualifications

• Minimum of one year relevant management experience in seniors living, hotel, or hospitality.
• Prior sales and marketing experience to drive performance.
• Strong written and oral communication skills.
• Solid financial knowledge and budgeting awareness.
• Vulnerable Sector Check or willingness to obtain one.

Responsibilities

• Collaborate with the Executive Director on general management and operation of the residence.
• Develop and monitor annual operating and capital budgets; identify cost-saving opportunities.
• Participate in Care Conferences with care team to ensure person-centered plans.
• Oversee sales and marketing to optimize occupancy; conduct outreach.
• Potential front desk leadership ensuring a positive first impression.

Skills

Self-starter with change facilitation

Strong leadership & management

Organizational & problem-solving

Communication & interpersonal

Financial acumen & budget Mgmt

Operational efficiency

Collaboration & excellence

Industry regulations knowledge

Operational goal achievement

Job description

Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Do you aspire to become an Executive Director? Is operations your passion? Are you ready to inspire and motivate a team?

Our next Assistant Executive Director is a self-starter with operations leadership experience, preferably in a hospitality-related industry. As an Assistant Executive Director, you will work in collaboration with the Executive Director on the general management and operation of the retirement residence. The Assistant Executive Director will engage team members in delivering a “More Living” experience to our residents.

Your role will involve contributing to the development of the residence's annual operating and capital budgets. You will ensure ongoing adherence to approved budgets, monitor expenses, and identify opportunities for cost optimization.

As part of your responsibilities, you will actively participate in Care Conferences, collaborating with the care team to ensure comprehensive and person-centered care plans. Meeting with residents' families, you will address and resolve any issues or concerns, providing support and fostering positive relationships.

Sharing responsibility with the Executive Director and Sales Consultant, you will oversee all sales and marketing functions of the residence, focusing on optimizing occupancy levels. Additionally, you will conduct community and hospital outreach activities to raise awareness and attract potential residents.

Lastly, your role may also include responsibility for the front desk, leading the reception team, ensuring a positive first impression, both in person and on the phone.

Perks and Benefits for the Assistant Executive Director:

We believe in rewarding our Assistant Executive Director for their results, hard work and dedication. Here are some of the appealing perks and benefits you can expect:

• Competitive Compensation Package: As an Assistant Executive Director, you will enjoy a lucrative compensation package. We offer a competitive salary that reflects your experience and expertise and eligibility to our department manager bonus plan. Additionally, there is an opportunity for annual merit increases, ensuring that your hard work and exceptional performance are recognized and rewarded.

• Comprehensive Onboarding and Training: We value your success and provide an extensive four-week onboarding program. This program is designed to equip you with the knowledge, skills, and tools necessary to excel in your role. We invest in your professional development from the start.

• Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help you reach your full potential as an Assistant Executive Director.

• Dedicated Support: We understand the importance of having a strong support system. You will have access to dedicated support staff and resources to assist you in your role. Whether it's administrative support, operational guidance, Legal or Finance with specific challenges, we are here to ensure your success.

• Extensive Benefits Plan: Your well-being is important to us. We offer an extensive benefits plan that includes comprehensive medical coverage, health benefits, an Employee Assistance Program (EAP) for personal support, and a RRSP matching program to help you plan for your future.

• Manulife Vitality Program: We prioritize your health and wellness. As part of our commitment, we offer the Manulife Vitality program. By participating, you have the opportunity to earn exciting rewards and gift cards, encouraging a healthy and active lifestyle.

• Employee Perks Program: We are a proud partner of Perkopolis, an employee discount program that provides our team members with exclusive discounts on entertainment, travel and shopping, gift card rewards, and much more.

• Generous Time Off: We recognize the importance of maintaining a healthy work-life balance. You will start with three weeks of vacation per year, along with additional sick and personal days. This time off allows you to recharge, spend quality time with loved ones, and take care of personal commitments.

• Rewards and Recognition: We want you to know that your efforts are valued by celebrating your dedication, hard work and career achievements. We do this through our service awards program and celebration stations.

• Career Growth Opportunities: We believe in fostering a culture of growth and advancement. As you excel in your role as an Assistant Executive Director, there are clear paths for career progression within the organization. You may have the opportunity to move into regional and national positions, allowing you to continue making a positive impact on our organization at a larger scale.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Skills for success:

• Self-starter with the ability to facilitate change

• Strong leadership and management abilities

• Excellent organizational and problem-solving skills

• Effective communication and interpersonal skills

• Financial acumen and budget management expertise

• Experience in optimizing operational efficiency

• Ability to foster a culture of collaboration and excellence

• Knowledge of industry regulations and standards

• Proven track record in achieving operational goals

Your experience:

• Minimum of one (1) year relevant management experience, ideally in the seniors living industry, hotel, or hospitality industry;

• Prior sales and marketing experience to drive superior performance and achieve results;

• Thorough understanding of effective HR practices and policies;

• Must possess good written and oral communication skills with the ability to effectively supervise the activities of department managers;

• Must have demonstrated sound financial knowledge and understanding of how decisions can affect/impact results;

• Must provide a complete and current Vulnerable Sector Check (including a Criminal Background Check) within the last six months or be willing to obtain one.

Don’t Meet Every Requirement?

We encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.