Assistant Engineer, Data Center Facilities Management (1-Net)

Hyperscal Solutions; Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading data center provider in Alberta is seeking a Facilities Operations Support role to assist the engineering team in maintaining data center facilities. This is an entry-level position where training will be provided. Ideal candidates are diploma graduates in Electrical or Mechanical Engineering or enrolled in related programs. This role includes responding to alarms, ensuring maintenance of critical systems, and providing technical support to customers.

Qualifications

• No experience required as training will be provided.
• Strong communication skills necessary.
• 24x7 rotating shift duty required.

Responsibilities

• Support engineering team with daily maintenance and operations of facilities.
• Respond to alarms/faults and implement corrective actions.
• Ensure service level agreements and key performance indicators are met.

Education

Diploma in Electrical or Mechanical Engineering

Enrollment in Work-Study Diploma program related to Data Center

Job description

Company Description

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

1-Net is fast transforming itself into Asia's Data Center of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centers, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It\'s uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

Responsibilities

This role is to support the engineering team with the daily maintenance and operations of the data center facilities in mechanical and electrical engineering to ensure serviceability of all active and redundancy equipment. This includes performing routine facilities activities such as critical system checks and functional testing.

• Facilities Operation and Maintenance:
  • Assist the Engineers/ Senior Engineers in the required maintenance and operation activities
  • Respond to alarms/faults, identify trends, and implement corrective actions as needed
  • Respond and investigate Building Management System (BMS)/ Environmental Monitoring System (EMS) alerts, providing feedback on outstanding issues or events, responding to emergency situations, and being on standby duty as required
  • Assist with Data Center projects and any additional and alteration work such as site construction activities and installations, coordination with external contractors and testing in adherence to operational standards within the given timeline
  • Assist with planned and emergency maintenance events and undertake tasks to support the accreditation and certification initiatives
  • Other duties as assigned that are consistent with the responsibilities and objectives of the role
• Technical and Customer Support:
  • Ensure contracted service level agreements and key performance indicators are met or exceeded
  • Attend to customer requests and deliveries such as installations, coordination with the design & construction, operations requirements to coordinate customer move-in and turn-on, and others
  • Comply to all standard operating procedures (SOP) and relevant facility management matters and procedures
• Other duties as assigned that are consistent with the responsibilities and objectives of the role

Qualifications

• No experience required as training will be provided
• We welcome the following applicants:
• • Diploma graduates in Electrical or Mechanical engineering or equivalent qualifications
  • Candidates who have enrolled in a Work-Study Diploma program in Data Center Infrastructure & Operation or any related field are welcome to apply under the traineeship program
  • Candidates without the required academic credentials but have practical experience or relevant qualifications in Electrical or Mechanical engineering or equivalent will also be considered
• 24x7 rotating shift duty
• Strong communication skills
• Working location: 1-Net (East) at Chai Chee / 1-Net (North) at Woodlands

Please note that your application will be sent to and reviewed by the direct employer - 1-Net Singapore Pte Ltd