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Assistant Customer Relations Officer/Customer Relations Officer

Hofen Builders

Alberta

On-site

CAD 45,000 - 55,000

Full time

3 days ago
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Job summary

A construction company is seeking an Assistant Customer Relations Officer to manage resident feedback, coordinate with internal teams, and assist in project-related administrative tasks. The ideal candidate should possess strong communication and organizational skills, with an ability to work in a team environment. This role offers 14 days of annual leave and a job bonus.

Benefits

14 days annual leave
14 days medical leave
Job bonus

Qualifications

  • Ability to attend to feedback from residents.
  • Experience liaising with suppliers and subcontractors.
  • Skills in preparing schedules and notices.

Responsibilities

  • Attend to feedback from residents.
  • Liaise with suppliers and subcontractors.
  • Prepare schedules for internal works.

Skills

Communication skills
Organizational skills
Customer service
Job description
Assistant Customer Relations Officer/Customer Relations Officer

We are a construction company doing various types of construction projects, including HDB Home Improvement Programme. The site will be located at Woodland.

Responsibilities
  • Attending to feedback from residents.
  • Arranging tests/surveys into resident units.
  • Preparing schedules for internal works.
  • Liaising with suppliers/subcontractors on rectification and ongoing works.
  • Preparing notices to residents regarding upcoming activities.
  • Assisting Project Manager with admin and other duties.
  • Preparing before-and-after photos of work for QS progress claims.
  • Attending night meetings (once a month or once every 3 months); off days will be given in lieu.
Team and supervision

There will be a 3-person team at the information centre: 1 PRO and 2 APRO. The PRO will guide you through all procedures.

Working hours

Hours are either 8:30am–5:30pm or 9:00am–6:00pm, with alternate Saturdays off.

Benefits
  • 14 days annual leave.
  • 14 days annual medical leave (medical certificate required).
  • Job bonus.
How to apply

Please reply if you are interested so we can arrange an interview. Include your expected salary and earliest start date.

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