Assistant Community Manager

Woodlake Trails; Hudson; On-site; CAD 40,000 - 60,000; Full time

Job summary

Woodlake Trails is seeking an Assistant Community Manager to support operations at their manufactured home community. This role involves customer service, management tasks, and community engagement, offering a chance to thrive in a dynamic environment. Candidates should possess strong organizational skills and a business mindset, with opportunities for growth and competitive benefits.

Benefits

Comprehensive medical and prescription coverage

Vision, life, and disability insurance

401(k) with company match

Tuition reimbursement

Paid time off and holidays

Qualifications

• At least 1 year of property management experience.
• Experience in sales and leasing.
• Basic maintenance knowledge.

Responsibilities

• Provide high-level customer service consistent with Sun’s philosophy.
• Manage rent collection and resolve resident issues.
• Plan and coordinate resident events and activities.

Skills

Customer Service

Organizational Skills

Leadership

Communication

Accounting Principles

Education

High School Diploma or GED

Bachelor’s in Real Estate, Hospitality, or Business

Tools

Microsoft Office

Yardi

Job description

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At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

Are you a customer service professional looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? We are seeking an Assistant Community Manager with a knack for excellent customer service. This role offers the opportunity to learn various functions at one of our manufactured home communities, including management, sales, customer service, office administration, maintenance/grounds, and more through hands-on experience. If you enjoy building and maintaining community and meet the qualifications, we want to hear from you!

OVERVIEW

The Assistant Community Manager supports the community by learning to perform key functions such as administrative tasks, marketing, budgeting, property maintenance, human resources, leasing, home sales, and resident relations. Ensuring a positive atmosphere and responsive service leads to satisfied residents and positive word-of-mouth referrals.

JOB DUTIES

• Provide high-level customer service consistent with Sun’s philosophy.
• Handle and resolve resident issues promptly and professionally.
• Manage rent collection, including deposits and delinquency follow-up.
• Assist with the eviction process as needed.
• Support Lease Purchase Program activities, including repairs, leasing, sales, and closings.
• Monitor and explain monthly operating budgets and P&L variances.
• Participate in team member recruitment, training, scheduling, and development, ensuring policy compliance.
• Maintain community appearance to Sun’s standards.
• Develop marketing strategies and oversee advertising efforts.
• Enforce community rules and standards.
• Ensure compliance with fair housing laws and regulations.
• Plan and coordinate resident events and activities.
• Perform other duties and projects as assigned.

REQUIREMENTS

The ideal candidate has a strong business mindset, excellent organizational skills, and prioritizes customer service. Leadership and ability to work in a fast-paced environment are essential.

• High School Diploma or GED; Bachelor’s in Real Estate, Hospitality, or Business is a plus.
• At least 1 year of property management experience.
• Experience in sales and leasing.
• Basic maintenance knowledge.
• Excellent communication skills.
• Strong organizational and leadership abilities.
• Ability to thrive under pressure.
• Understanding of accounting principles.
• Knowledge of fair housing laws.
• Proficiency with Microsoft Office, email, and internet; Yardi experience preferred.
• Flexibility for non-business hours if needed.

REWARDING BENEFITS

Join Sun Communities for a challenging and rewarding career with opportunities for growth, learning, and a supportive environment. We offer competitive pay, benefits, and advancement prospects.

• Comprehensive medical and prescription coverage.
• Vision, life, and disability insurance.
• 401(k) with company match.
• Employee assistance, legal, and pet insurance.
• Tuition reimbursement and discounts on travel, merchandise, and more.
• Paid time off, holidays, and leave benefits.

ACCESSIBILITY ASSISTANCE
If you need assistance with the application process due to a disability, contact us at (844) SUN-4343 or email [e-mail] with 'Applicant Accommodation' in the subject line. These contacts are for accommodation requests only.

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