Assistant Coffee Shop Manager

RHR UK; Ottawa; On-site; CAD 50,000 - 55,000; Full time

Job summary

A restaurant management company in Ottawa is seeking an experienced Assistant Restaurant Manager for their Starbucks unit. This role involves leading a team, managing daily operations, and ensuring exceptional service standards. The ideal candidate has management experience in the food & beverage industry and strong conflict management skills. A comprehensive benefits package is offered along with a competitive salary.

Benefits

Quarterly bonus potential

End of fiscal year super bonus potential

Comprehensive benefits

Free employee parking

Qualifications

• Minimum of two years of experience in the food & beverage industry in management.
• Food and Beverage experience in a casual dining setting strongly preferred.
• Ability to manage conflict and work under pressure.

Responsibilities

• Partner with the Restaurant General Manager to lead the restaurant team.
• Recruits, trains, and develops team members.
• Maintains guest service standards and oversees inventory management.
• Monitors sales performance and maintains company policies.

Skills

Conflict management

Team leadership

Excellent communication

Organizational skills

Job description

Annual Salary $50,-$55,

Quarterly bonus potential

End of fiscal year super bonus potential

Comprehensive Benefits

Free Employee Parking

SSP Canada operates several restaurants throughout the Ottawa International Airport, including : Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Bridgehead Coffee, Big Rig Brewing, and Canal Market.

The Assistant Restaurant Manager has the very important job of partnering with the Restaurant General Manager on leading the restaurant team. Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team. This position will be specifically responsible for our Starbucks unit / s.

Essential Functions

Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and / or brand specifications.

Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.

Develops, plans and assigns daily goals, tasks and Team Member assignments.

Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.

Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.

Maintains adherence to all company policies and procedures, as well as provincial health / sanitation standards.

Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

Minimum of two years of experience in the food & beverage industry, in a management capacity in a coffee shop environment required.

Previous experience managing a Starbucks location strongly preferred.

Food and Beverage experience in a casual dining setting strongly preferred.

Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making

Excellent written and verbal communication

Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities

Ability to obtain Transport Canada Security Clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.