Assistant Branch Manager

rbc; Whitby; Vor Ort; CAD 65.000 - 90.000; Vollzeit

Zusammenfassung

RBC is seeking an Assistant Branch Manager in Whitby to lead a high-performing team of Advisors in a fast-paced environment. You will coach staff to maximize sales and referrals, promote digital education, and ensure excellent client service at first contact.

You will partner with leadership to optimize branch operations, foster community engagement, and develop your team through structured sales routines and ongoing coaching. Mutual funds credentials are required or in progress.

Qualifikationen

• Minimum 2 years in a people management/coaching role in financial services.
• Proven success in business growth and community/client relationships.
• Mutual funds sales experience within the last 3 years.

Aufgaben

• Motivate and coach Advisors to achieve team objectives and sales targets.
• Drive high employee engagement through talent development and planning.
• Lead operational effectiveness of the branch in partnership with the manager.
• Inspire retail excellence to deliver a memorable client experience.
• Coach for client advice, education and first-contact problem resolution.
• Leverage internal and external partners to support business objectives.
• Recruit and manage team to address local community needs.

Kenntnisse

People management

Sales coaching

Client relationships

Digital enablement

Ausbildung

Mutual Funds accreditation (IFIC or CSC)

CSI BCO exam

Jobbeschreibung

Job Description

What is the opportunity?

As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

• Ensure high employee engagement through talent management, development and career planning
• Deliver results through strong sales management routines and coaching ability
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Leverage partners to establish both internal and external working relationships to support business objectives
• Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have:

• Minimum of 2 years' experience in a people management/coaching role within the financial industry
• Proven success in business growth, as well as establishing community and client relationships
• At least 2 years of licensed mutual fund sales experience within the last 3 years
• Mutual Funds accreditation (IFIC or CSC)
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

Nice-to-have:

• Experience in both business and personal banking
• Strong understanding of sales management routines and ability to lead the team to action
• Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
• Entrepreneurial mindset, with the ability to seek out and develop new business

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job SkillsAdvice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Job Details

• Address: 714 ROSSLAND RD E:WHITBY City: Whitby Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-21 Application Deadline: 2026-10-28

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.