Assistant Branch Manager

RBC; Saanich; On-site; CAD 70,000 - 110,000; Full time

Job summary

RBC in Canada seeks an Assistant Branch Manager to lead a high-performing team of Advisors in a fast-paced retail banking environment. You will coach on sales, referrals, digital education, and multichannel usage while aligning with RBC goals to deliver an outstanding client experience.

You will drive talent development, branch performance, and community relationships to sustain growth and operational excellence across the team.

Qualifications

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry.
• Strong understanding of Operational Effectiveness.
• 2 years licensed mutual fund sales within the last 3 years.
• Mutual Funds accreditation (IFIC or CSC).
• Completion of an acceptable mutual fund branch management exam (BCO) or ability to write within 4 months.

Responsibilities

• Lead and coach a high-performing team of Advisors to maximize sales and referrals.
• Promote digital education and multichannel usage.
• Partner with your manager to ensure operational effectiveness of the branch and maximize performance.
• Inspire superior retailing excellence to deliver a memorable client experience.
• Coach your team on client advice and education, problem resolution and prevention at first point of contact.
• Leverage partners to establish internal and external relationships.
• Address local community needs through recruitment and management.

Skills

People management

Sales coaching

Operational excellence

Community relationships

Mutual fund sales

Mutual funds accreditation

BCO exam

Education

Commerce/Business degree

Job description

Job Description

What is the opportunity?

As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

• Ensure high employee engagement through talent management, development and career planning
• Deliver results through strong sales management routines and coaching ability
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Leverage partners to establish both internal and external working relationships to support business objectives
• Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry
• Strong understanding of Operational Effectiveness
• Proven success in business growth, as well as establishing community and client relationships
• At least 2 years of licensed mutual fund sales experience within the last 3 years
• Mutual Funds accreditation (IFIC or CSC)
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

Nice-to-have

• Experience in both business and personal banking
• Strong understanding of sales management routines and ability to lead the team to action
• Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
• Entrepreneurial mindset, with the ability to seek out and develop new business

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager

Job Skills

Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Job Details

Address:

1660 MCKENZIE AVE, UNIT 102:SAANICH

City:

Saanich

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-06

Application Deadline:

2026-10-19

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.