Assistant Branch Head

Toronto Public Library; Toronto; On-site; CAD 93,000 - 105,000; Full time

Job summary

The Toronto Public Library is seeking a capable administrator to help deliver library services across a large branch. You will oversee programs, collections, and daily operations, while guiding staff toward service excellence and equity-driven access.

Ideal candidates have a graduate MLS/MLIS, at least three years of public library experience with leadership duties, and strong communication skills. This is a full-time, on-site role in Toronto with a June 2027 end date.

Qualifications

• Graduate degree in Library or Information Science or equivalent education.
• Minimum three professional years in a public library, with leadership responsibility.
• Commitment to equity, accessibility and excellent public service.

Responsibilities

• Lead and supervise staff to ensure effective service delivery.
• Coordinate branch operations, scheduling and priorities with the supervisor.
• Deliver information services, programming and merchandising of collections.
• Contribute to health and safety, training, and performance evaluation.

Skills

Leadership

Staff supervision

Customer service

Communication

Problem solving

Information services

Education

Graduate degree in Library or Information Science

Job description

SPECIFIC POSITION INFORMATION:The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.

Hours per week and Schedule of Work: (Hours and Schedule of work are subject to change in accordance with Article 19):35 hours per week. Evenings and Saturdays required. Plus seven [7] variable hours.

This is a Temporary Full Time position with an expected End Date of June 26, 2027.

JOB SUMMARY

Under direction of the designated supervisor, assists with administering the delivery of public library service in a large branch or department in accordance with system service plans and performance measures.

Salary:$92,783.60 to $104,850.20

DUTIES:
Under direction of the designated supervisor, this position is responsible for:
Leadership Functions:

• participating in area management as an area team member to coordinate service delivery, resource allocation and scheduling
• assisting in the operation of a large branch or department and implementation of annual or long term objectives as defined by/in accordance with system and area service plans
• circulation, information, programming and marketing functions in the branch or department
• assisting in establishing branch or department priorities and objectives in accordance with system and area service plans and objectives
• participating in the implementation and evaluation of programs and services in a branch or department to ensure they meet customer needs, are cost effective and support the strategic agenda
• monitoring and reporting on customer needs related to collections
• directing staff including setting performance standards, providing verbal input to performance appraisals, hiring pages and/or volunteers
• assists with the implementation of the health and safety program and the security plan
• representing the library to the customer and responding to customer concerns
• merchandising collections
• ensuring that staff are informed of plans, projects and procedures and ensuring that staff input and concerns are communicated effectively
• ensuring accurate and timely records are maintained according to system requirements
• participating in implementing training programs

Service Functions:

• participating in branch/department and system collection development (recommending selection and weeding)
• providing information services and participating in the development of information tools at the system level
• participating in community outreach planning
• conducting and evaluating individual programs and events

Qualifications:

• Graduate degree in Library or Information Science from an accredited institution orequivalenteducation
• Minimum of three(3) professional years public library experience, including a minimum oftwo(2) years with leadership responsibility
• Understanding and appreciation of the philosophy of public service to all, in accordance withhuman rights legislation and the principles of equity and access in the delivery of libraryservice
• Proven ability to lead and to supervise staff
• Proven ability to plan and organize work and to solve problems
• Excellent verbal and written skills
• Professional skills including customer service and collections

The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.

ACCOMMODATION:
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.