Assignment Coordinator

ParaMed Home Health Care; Belleville; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a compassionate team as an Assignment Coordinator, where your organizational skills will shine. This role involves matching clients with the right care staff, ensuring a seamless experience for both patients and their families. With opportunities for both part-time and full-time work, you’ll benefit from comprehensive health plans and an education allowance. This position emphasizes exceptional customer service and effective communication, making it perfect for those who thrive in a supportive environment. Be part of a legacy that has been helping people live better for over 40 years!

Benefits

Comprehensive health and dental benefits

Education allowance for employees and family

Employee Assistance Program

Celebration and Recognition programs

Employee perks and exclusive offers

Qualifications

• One year of administrative or office experience is an asset.
• Strong computer skills and superior customer service skills required.

Responsibilities

• Assign staff to patients based on various factors.
• Build care schedules and update data in the system.
• Respond professionally to calls and electronic communication.

Skills

Administrative experience

Scheduling experience

Computer skills

Customer service skills

Communication skills

Compassion and empathy

Job description

2 days ago Be among the first 25 applicants

• Looking for individuals with scheduling or office experience

Job Description

• In person position
• Looking for individuals with scheduling or office experience

As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

Why You’ll Love Working Here

• Celebration and Recognition programs
• Part time and Full-time opportunities
• Comprehensive health and dental benefit plans
• Education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What You’ll Do

• Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
• Build a care schedule for patients
• Enter and update employee and patient data within computerized system
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
• Document and appropriately report all staff and patient interactions

What You Bring

• One year administrative or office experience is an asset
• Scheduling experience is an asset
• Strong computer skills
• Superior Customer service skills
• Ability to effectively communicate both orally and written
• Compassion and empathy when interacting with patients and their families

Time Type

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care