Asset Protection Representative

Loblaw Companies Limited; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading Canadian retail company as an Asset Protection Representative. You will play a crucial role in minimizing product loss and ensuring a safe shopping environment. This dynamic position requires strong collaboration and integrity, offering competitive pay and benefits, including a pension plan and health benefits.

Benefits

Purchase Discount program

Company-matched Pension Plan

Health Benefits

Employee Stock Purchase Program

Annual Bonus Program

Qualifications

• Valid Provincial Security Guard License required.
• Basic understanding of Criminal Code and CCTV systems.

Responsibilities

• Deter, detect, and apprehend theft and fraud.
• Collaborate with local police services.
• Participate in community events.

Skills

Detail-oriented

Organized

Patient

Collaborative

Integrity

Education

Provincial Security Guard License

Tools

Windows applications

Job description

Come make a difference in communities across Canada, where authenticity, trust, and making connections are valued. Join us as we shape the future of Canadian retail together. Our position as one of the country's largest employers, combined with our commitment to positively impacting Canadians' lives, offers our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment, setting high standards for ourselves and those around us. Whether you are starting your career, re-entering the workforce, or seeking a new job, this is where you belong.

Asset Protection Representative (Loss Prevention)

Shoppers Drug Mart is looking for an Asset Protection Representative (APR), formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset Protection teams in Canada and help keep our stores a great place for customers to shop!

If you are detail-oriented, organized, patient, able to work independently, and remain cool under pressure, we have a career for you. Working in a dynamic environment and reporting to Asset Protection, you will partner with store management to minimize product loss and raise Asset Protection awareness among staff. Your expertise in safety and investigation will contribute to our bottom line, mitigate loss, and increase profitability.

Support for you at Shoppers Drug Mart extends beyond a paycheck. We will reimburse your annual security license costs and support your ongoing career development through in-house training and tuition assistance. We offer a competitive pay rate, a Purchase Discount program, a company-matched Pension Plan, Health Benefits, an Employee Stock Purchase Program, and an eligible Annual Bonus Program.

As an Asset Protection Representative, You Will:

• Deter, detect, and apprehend theft and fraud within retail locations; compile and present evidence for court or arbitration.
• Collaborate with other APRs to investigate provincial or national Organized Retail Crime (ORC) cases.
• Work regularly with local police services.
• Detect and identify potential shrink opportunities within operational compliance.
• Build and maintain partnerships with Associate-Owners and their teams by communicating and training on Asset Protection policies and procedures.
• Assist with incident de-escalation.
• Participate in community events.
• Be available to work various shifts, including days, evenings, nights, overnights, and weekends (40 hours per week).

Required Skills, Qualifications & Experience:

• Valid Provincial Security Guard License.
• Basic understanding of the Criminal Code of Canada, Trespass to Property Act, Powers of Arrest, and CCTV/surveillance systems; working knowledge of Windows applications (Word, PowerPoint, Outlook).
• Professional, friendly, and approachable demeanor.
• A high degree of initiative and integrity to succeed in a dynamic environment.
• Strong collaborative skills and willingness to support Associate-Owners.
• Ability to stand and walk for long periods.

How You Will Succeed:

At Shoppers Drug Mart, we seek great people to strengthen our culture. We believe great people model our values, are authentic, build trust, and make connections.

Accommodation is available upon request for applicants and colleagues with disabilities.

Our commitment to sustainability and social impact guides our business. We focus on Environment, Sourcing, and Community, demonstrating leadership in these areas. Our CORE Values—Care, Ownership, Respect, and Excellence—are reflected in our Blue Culture. We offer progressive careers, comprehensive training, flexibility, and competitive benefits, making us one of Canada's Top Employers, Best Diversity Employers, Greenest Employers, and Top Employers for Young People.

If your experience doesn't match every requirement, we encourage you to apply anyway. We value diverse perspectives and experiences to enrich our team.

We are dedicated to diversity, equity, and inclusion, creating accessible environments for all colleagues, candidates, and customers. Requests for accommodation due to disability can be made at any stage of the process.

Please Note: Candidates aged 18 or older are required to complete a criminal background check. Details will be provided during the application process.

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