Asset and Configuration Manager - L1

Wipro Technologies; Ajax; Remote; CAD 120,000 - 150,000; Full time

Job summary

Join a forward-thinking technology services company as an Asset and Configuration Manager. In this pivotal role, you will monitor and optimize IT resource performance, ensuring data accuracy and efficiency in asset management. You will engage in various projects, from data migration to performance management, contributing to the company's mission of delivering innovative solutions. This is an exciting opportunity to be part of a diverse and inclusive workplace that values your contributions and supports your professional growth.

Benefits

Medical and dental benefits

Disability insurance

Paid time off

Inclusive workplace

Support for persons with disabilities

Qualifications

• Experience in IT Asset Management and data accuracy.
• Strong analytical skills for performance metrics.

Responsibilities

• Monitor and optimize IT resource performance metrics.
• Manage data accuracy in the CMDB and support asset management processes.

Skills

IT Asset Management

Performance Metrics Analysis

Process Improvement

Data Migration

Project Management

Education

Bachelor's Degree in IT or related field

Certification in IT Asset Management

Tools

Conviva

Axonius

CMDB

Job description

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Title: Asset and Configuration Manager - L1

Requisition ID: 62733

City: Ajax

Country/Region: CA

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Title: ITAM Business Analyst

Duration: 6+ months of Contract with possible extension of hire

Location :Remote

Brief Summary of Role:

The IT Asset Management Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Roles and Responsibilities:

• Conviva CMDB - Data Accuracy – Updating assets in the CMDB -Source of Truth
• Conviva – CMDB Data Migration
• Conviva Legal Hold Process
• Conviva-Humana PCO Assets
• Cascade Liaison for Decom process
• Cascade Tracker
• M&A Projects - Decom
• M&A Projects – Asset reconciliation
• IT Capital Projects Decom-Asset Reconciliation
• Conviva EUT – Lost Prevention – Humana
• iPads Project
• Access Point Project
• Security Requests
• ITAM Requests
• ITAM Offboarding Requests
• ITAM Incident tickets
• Conviva Asset removal
• Asset Management Process Guide
• ITAM EOL Refresh Project 2025
• Windows 11 Upgrade Project
• Axonius – CAASM
• Conviva Workstation Shrink
• Conviva Servers Shrink
• Asset Track Support
• Procurement follow-up for asset retrieval
• Lost/Stolen devices tracker

“Expected annual pay for this role ranges from [$120,000]to [$150,000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us [e-mail] . Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.