ASG Analyst

Gategroup; Mississauga; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking motivated individuals for a contract position focused on enhancing operational effectiveness in the Account Services Group. This role involves mastering key areas such as billing, reconciliation, data, and pricing, while creating flexible financial models tailored to airline clients. The ideal candidate will demonstrate strong analytical skills and proficiency in Microsoft Office, particularly Excel. Join a dynamic team dedicated to making travel and culinary experiences memorable, where your contributions will directly impact client satisfaction and operational excellence.

Benefits

Subsidized meals

Casual dress

Free parking

Employee assistance program access

Qualifications

• 3+ years of analyst experience, preferably in operations or manufacturing.
• Proficiency in billing, reconciliation, data, or pricing required.

Responsibilities

• Conduct audits for data accuracy in catering systems.
• Collaborate with internal teams for problem resolution and process improvement.

Skills

Analytical Skills

Communication Skills

Microsoft Office (Word, Excel, Outlook)

Teamwork

Mathematical Aptitude

Education

Bachelor's Degree

Tools

SAP

JIRA

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

(Contract) Position Summary:

Responsible for mastery of one of four areas of Focus to include (Billing, Reconciliation, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Assist in the creation of sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base.

Please note this is a contract position.

Perk at Work:

• subsidized meals, never make lunch again!
• casual dress
• free parking
• free access to an employee assistance program

Essential Duties and Responsibilities:

• Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
• Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.
• Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
• Work with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks).
• Partnering with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify our common problems and limit their frequency and volume.
• Working closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.
• Partner with your supervisor to find new ways to improve our systems and process.

ASG Core Competencies

Demonstration and or proven success in 2 of the 10 following ASG, job competencies:

• Analysis and Reporting
• Business Acumen, Planning and Management
• Communication and Presentation
• Champions Diversity & Inclusion
• Customer Focus and Relationship Building
• Champion for Change
• Influencing
• Information and Technology Proficiency
• Leadership
• Problem Solving and Decision Making

Work Demands

• Regular and on-time attendance.
• Hours regularly exceed 40 hours per week.
• Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 30 %.

Education:

• Bachelor's Degree required, from an accredited university or equivalent

Desired Work Experience:

• 3 years or more previous demonstrated analyst work experience.
• Proven experience within an SAP environment.
• Work experience in an operations or manufacturing environment
• Work experience in a food production or food service environment
• Experience working within a cross-functional team
• Prior training and development experience preferred

Job Skills:

• Must be able to demonstrate proficiency in one of four areas of Focus to include (Billing, Reconciliation, Data and Pricing)
• Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
• Must have solid analytical skills.
• Display an outstanding work ethic.
• Must work effectively in a team based environment.
• Must have the ability and desire to meet required timelines.
• Strong mathematical aptitude.

Communication Skills:

• Ability to communicate well with internal and external customers, verbally and in writing.

Certificates, Licenses and Registrations:

• None.

Environmental Requirements:

• Regular office environment.

Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people
• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

If you want to be part of a team that helps make travel and culinary memories, join us!