Area Supplier Operational Management Lead

Damco Spain SL; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

As a supplier management leader at a prominent logistics company, you will oversee supplier performance, ensuring operational compliance and driving cost efficiency. This role demands strong negotiation skills and a background in procurement, fostering collaborative relationships to enhance service delivery. Join a team dedicated to operational excellence and customer satisfaction.

Qualifications

• Experience in supplier and vendor management is crucial.
• Knowledge of procurement processes and local market dynamics is needed.
• Capability to develop collaborative relationships and influence stakeholders.

Responsibilities

• Monitor supplier performance, ensuring compliance with service standards.
• Manage supplier onboarding and compliance to digital standards.
• Drive conflict resolution and build a capable vendor management team.

Skills

Stakeholder management

Negotiation skills

Data savvy

Result orientation

Proactiveness

Education

Strong background in supplier/vendor management

Procurement management experience

Knowledge of local markets

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Damco Distribution Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead times and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Summary:

Work with the Area Head of Ground Freight Operations to set the strategic direction for Supplier Management. Responsible for managing our supplier performance and compliance, ensuring that on-time delivery, visibility, capacity, volume split, payments, and other mutual obligations are safeguarded and delivered as contracted. Ensure efficient delivery business operations in accordance with product commitments and drive conflict or dispute resolution with vendors. Lead supplier management activities on Maersk’s transformation journey, focusing on digital-driven habits.

Responsibilities:

Drive Supplier Management Outcomes:

• Monitor service quality (OTD, Data Exchange, Visibility, etc.) of suppliers across customers and modes (e.g., Truck, Rail, Barge) and act on non-compliance.
• Monitor service quality of Maersk (Allocations, Payment, integrations, etc.) and act on non-compliance.
• Drive onboarding of current suppliers to policies, tools, and operational items.
• Drive compliance from suppliers to Maersk standards via portal, digital integrations, payment policies, and operational activities.
• Ensure specific obligations from Maersk are implemented across relevant teams (DEL, P2P, CX, etc.) in collaboration with procurement.

Drive Cost to Serve Focus:

• Review and audit supplier allocation performance to ensure alignment with product and procurement directions, raising deviations for action.
• Ensure suppliers adopt Maersk payment standards based on FIN guidance.
• Provide timely market and customer feedback to the organization.
• Share supplier performance and compliance updates with the organization.
• Resolve conflicts or disputes with vendors, understanding root causes, and working collaboratively for solutions.

Develop and Sustain a Capable Vendor Management Team:

• Build a team focused on delivering superior customer outcomes through efficient delivery networks.
• Attract and develop talent capable of collaborating in a matrix environment.
• Ensure team operates in line with policies, safety standards, and regulations (training, coaching, development).
• Manage performance and ensure goals are met.
• Create an environment for growth, empowerment, engagement, and trust.

Accountabilities:

• Supplier compliance with operational standards (digitization, data exchange, invoice controls, etc.)
• Building partnerships and innovation with suppliers
• Overall supplier management outcomes in country and area
• Ensuring supplier management capabilities are in place
• Supplier compliance to SLA and volume distribution

Education and Experience:

• Strong background in supplier/vendor management
• Procurement management experience
• Knowledge of local markets

Skills:

• Stakeholder management
• Ability to build collaborative relationships
• Negotiation skills
• Data savvy
• Result orientation
• Influence without authority
• Proactiveness

Maersk is committed to diversity and inclusion. We welcome applicants regardless of race, color, gender, age, religion, nationality, marital status, sexual orientation, disability, or other characteristics protected by law. We support adjustments during the application and hiring process. For accommodations, contact [e-mail].