Area Supplier Operational Management Lead

APM Terminals; Mississauga; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading logistics company is seeking an Area Supplier Operational Management Lead in Mississauga. The role involves managing supplier performance, ensuring compliance, and driving conflict resolution. Candidates should have strong procurement management skills and experience in vendor relationships. This position offers a hybrid work model and emphasizes a culture of honesty and integrity.

Qualifications

• Proven experience in supplier management and compliance.
• Ability to drive performance for supplier outcomes.
• Strong analytical skills to review supplier performance.

Responsibilities

• Manage supplier performance and compliance effectively.
• Drive onboarding of current suppliers to policies and tools.
• Resolve conflicts or disputes with vendors.

Skills

Stakeholder management

Ability to build collaborative relationships

Negotiation

Data savvy

Result orientation

Influence without authority

Proactiveness

Education

Strong background in suppliers (vendors)

Procurement management

Knowledge of local market

Job description

Area Supplier Operational Management Lead page is loaded

Area Supplier Operational Management Lead

Apply remote type: Hybrid

Locations: Canada, Ontario, Mississauga, L4W 5G2

Time type: Full time

Posted on: Posted 14 Days Ago

Job requisition id: R153787

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Damco Distribution Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, mean we can be counted on for process excellence that will save time and money.

Summary:

Work with the Area Head of Ground Freight Operations to set the strategic direction for Supplier Management. Responsible for managing our supplier performance and compliance, ensuring on-time delivery, visibility, capacity, split of volumes, payments, and other mutual obligations are safeguarded and delivery as contracted. Ensure efficient delivery business in accordance with product commitments and drive conflict or dispute resolutions with vendors. Lead supplier management activities on Maersk’s transformation journey, emphasizing digital-driven habits.

Responsibilities:

Drive Supplier Management functional outcomes

• Monitor service quality (OTD, Data Exchange, Visibility, etc.) of suppliers across customers and modes (e.g., Truck, Rail, Barge) and act on non-compliance.
• Drive onboarding of current suppliers to policies, tools, and other operational items.
• Drive compliance from suppliers to Maersk required standards such as supplier portal, digital integrations, payment policies, etc.
• Ensure specific obligations from Maersk are implemented across relevant teams (DEL, P2P, CX, etc.) in collaboration with procurement.

Drive Cost to Serve focus

• Review and audit supplier allocation performance to ensure alignment with product and procurement directions, raising deviations for action.
• Ensure suppliers adopt Maersk payment standards based on FIN guidance.
• Provide timely market and customer feedback to the organization.
• Share supplier performance and compliance updates with the organization.
• Resolve conflicts or disputes with vendors, understanding root causes, and collaborating on fair solutions.

Develop and sustain a capable Vendor Management team

• Build a team focused on delivering superior customer outcomes through efficient, high-quality delivery networks.
• Attract and develop talent capable of working in a matrix environment.
• Ensure team operates in line with global policies, safety standards, and local regulations (including training, coaching, development).
• Manage performance across scope elements, ensuring goals are met.
• Create an environment for growth and engagement through empowerment, trust, and collaboration.

Accountabilities:

• Ensure supplier compliance to Maersk operational standards (digitization, data exchange, invoice controls, etc.)
• Build partnerships and foster innovation with suppliers
• Achieve overall supplier management outcomes in the country and area
• Ensure supplier management capabilities are in place
• Maintain supplier compliance to SLAs and volume distribution

Education and Experience:

• Strong background in suppliers (vendors)
• Procurement management
• Knowledge of local market

Skills:

• Stakeholder management
• Ability to build collaborative relationships
• Negotiation
• Data savvy
• Result orientation
• Influence without authority
• Proactiveness

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We are an equal opportunities employer and welcome applicants regardless of race, color, gender, age, religion, or other protected characteristics. We consider qualified applicants with criminal histories in accordance with legal requirements.

We support your needs for adjustments during the application and hiring process. Contact us at [e-mail].

About Us

A.P. Moller - Maersk is a global leader in shipping services, operating in 130 countries with approximately 100,000 employees. We provide end-to-end supply chain solutions, digital services, and a delivery network that helps customers trade and grow worldwide. For more information, click here.