Area Operations Manager

Soul Foods Group; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Car allowance

Bonus

Benefits

Job summary

Soul Foods Group is seeking a dynamic leader to oversee a group of up to 10 Restaurant General Managers across our Canadian footprint. You will coach leaders, build talent pipelines and ensure exceptional guest experiences in a fast-paced environment.

The role requires evenings and weekends, with time spent in restaurants coaching leaders and growing teams. Strong communication and business acumen are essential to drive profitability and brand standards.

Qualifications

• Proven multi-unit leadership experience in a QSR or similar high-volume environment.
• Strong growth mindset and ability to develop others.
• High energy with excellent communication and collaboration skills.
• Valid driver’s licence and access to a reliable vehicle.

Responsibilities

• Coach and develop RGMs, ensuring staffing and talent pipeline strength.
• Provide daily leadership, direction and support to RGMs and teams.
• Drive sales and profitability by improving operational performance.
• Champion community involvement and positive neighbourhood impact.
• Ensure restaurants uphold brand standards and guest experience.

Skills

Multi-unit leadership

High-volume operations

Interpersonal skills

Driver's license

Education

Post-secondary education

Job description

In Canada, Soul Restaurants Canada operates over 230 restaurants and stores, employing more than 4,000 people. Our business continues to grow rapidly through new development and acquisitions, creating exciting opportunities for strong leaders.

About the Role

As a highly motivated people leader, you will oversee a team of up to 10 Restaurant General Managers, building strong talent pipelines and developing leaders who deliver an exceptional employee and guest experience.

This role is not a Monday-Friday office job - it requires a flexible schedule that includes evenings and weekends, with the majority of your time spent in restaurants, coaching your restaurant leaders and helping them grow their teams and their businesses.

Responsibilities

• Coach and develop your leadership pipeline, ensuring all restaurants are fully staffed with trained, engaged teams.
• Provide daily leadership, direction, and support to your RGMs and their teams.
• Drive sales and profitability across your area by identifying opportunities to strengthen operational performance.
• Champion community involvement and encourage your teams to be active, positive contributors to the neighbourhoods they serve.
• Ensure all restaurants consistently uphold brand standards and deliver an outstanding guest experience every visit.

Qualifications & Required Skills

• Ideally educated at the post-secondary level, with proven multi-unit leadership experience in a QSR or similar high-volume environment.
• Demonstrated track record of personal growth and developing others.
• High energy and exceptional interpersonal skills, with the ability to communicate clearly, collaborate effectively, and use strong business acumen to influence performance.
• Valid driver’s licence and access to a reliable vehicle.

Pay Range & Compensation

Competitive salary plus car allowance, bonus, and comprehensive benefits.

Equal Opportunity Statement

Soul Foods Group welcomes all qualified applicants. If you require accommodation at any step of the recruitment process, please contact us directly. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Soul Foods Group is proud to be an Equal Opportunity Employer.