Area Manager

WestUrban Developments Ltd.; Vernon; Hybrid; CAD 70,000 - 80,000; Full time

Job summary

WestUrban Developments Ltd. is seeking an Area Manager to lead our property management team across Vernon, Kelowna, and Salmon Arm.

You will oversee day-to-day operations, tenant relations, and staff across multiple residential properties, both in office and on-site. The ideal candidate has at least two years of supervisory experience in property management, strong organizational skills, and the ability to balance priorities while maintaining high standards of safety and service for residents

Qualifications

• Minimum of two years’ experience in property management or related supervisory role.
• Experience managing multiple properties is an asset.
• Strong organizational skills and ability to prioritize multiple tasks.
• Proficient in Microsoft Office and property management software (e.g., Buildium).
• Valid Class 5 driver’s license and reliable transportation.

Responsibilities

• Oversee day-to-day operations of multiple residential properties.
• Supervise and support on-site staff including Building Managers and maintenance personnel.
• Conduct regular property inspections to ensure standards are met.
• Maintain tenant relations and handle inquiries and issues promptly.
• Coordinate move-ins/outs and document workflows.
• Ensure fire safety plans and compliance across sites.
• Travel between properties as required.

Skills

Property management

Staff supervision

Tenant relations

Organizational skills

MS Office

Tools

Buildium

MS Office

Job description

At WestUrban, we don’t just build homes, we build communities through our expertise in construction management, customized development, and development planning across Western Canada. Our rapidly growing company is built on a foundation of strong relationships, extending to employee, clients, stakeholders, contractors and suppliers. We believe that investing in people is the cornerstone of our success. We build dynamic teams powered by respect, integrity, and experience. This mission empowers us to find innovative solutions, and to develop leading-edge concepts that enhance and support growing communities.

We welcome driven and skilled individuals from all backgrounds, as we recognize that having diverse perspectives, makes us stronger. We support our employees and want to see them succeed. We believe growing from within is the best solution to build healthy teams.

We are currently accepting applications for an Area Manager to join our Property Management Team. This position will oversee multiple staff for our residential properties in Vernon, Kelowna, and Salmon Arm. The Area Building Manager will be required to work both in an office setting and on-site at various buildings, overseeing day-to-day operations, tenant relations, and staff across multiple locations. The ideal candidate will have strong organizational and communication skills, leadership experience, and the ability to effectively manage multiple priorities while ensuring a positive and well-maintained environment for tenants and staff.

This is a full-time position with the need to be flexible. Weekday evenings and weekend work may be required to accommodate tenant needs, move ins and outs, travel between properties, and emergency situations.

What you will be doing:

• Assessing and resolving issues, whether it’s service requests or tenant complaints, within 24 to 48 hours;
• Managing the day-to-day operations of multiple residential properties;
• Supervising and supporting on-site staff, including Building Managers, Property Service Assistants, and maintenance personnel;
• Conducting regular property inspections to ensure buildings and grounds are maintained to company standards;
• Balancing multiple tasks and responsibilities, from handling tenant issues to overseeing building maintenance and staffing needs;
• Enforcing policies and procedures across all assigned properties;
• Updating and maintaining fire safety plans for multiple properties;
• Fostering a friendly and professional environment for tenants, site staff, contractors, and vendors;
• Show available suites to prospective residents and maintain unit rental levels;
• Schedule and participate in move ins and outs and process all associated documentation;
• Ensure proper physical maintenance of the buildings and surrounding properties, maintaining the health and safety of all sites;
• Oversee contractors and site staff to ensure required maintenance and repairs are completed properly and efficiently;
• Coordinate activities of on-site cleaners and maintenance staff, in addition to providing support with cleaning duties when required;
• Handling water leaks, after-hours calls, and building emergencies on an as-needed basis;
• Monitoring operating supplies and coordinating service requests and preventative maintenance schedules;
• Completing administrative duties including reports, documentation, correspondence, and maintaining accurate tenant and property records;
• Travel between properties as required;
• Other administrative and operational duties as required.

What you need to bring:

• Minimum of two years’ experience in property management, building operations, or a supervisory role;
• Previous experience managing multiple properties and/or supervising staff is considered an asset;
• Ability to prioritize workload and adapt in a fast-paced environment;
• Strong organizational skills, with the ability to handle multiple tasks and maintain detailed records;
• Proficient in office software such as Microsoft Office Suite and property management software (e.g., Buildium);
• Exceptional interpersonal and leadership skills with the ability to manage tenant relations effectively and support site teams;
• Ability to address and resolve building issues promptly and efficiently while maintaining a high level of professionalism;
• Strong attention to detail and problem-solving skills;
• Comfortable working independently with minimal supervision;
• Experience in building operations, building safety, and fire safety requirements is an asset;
• Valid Class 5 driver’s license and reliable transportation required for travel between properties.

What do we offer you?

Finding and keeping the right people is very important to us. The anticipated salary range for this position is $70,000 – $80,000 per year dependent on experience and qualifications.

We are committed to the principles of employment equity and encourage applications from all qualified applicants. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. This job posting will remain open until the role has been filled.