Area Manager

The Universal Group; Vernon; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading traffic operations company in the Regional District of North Okanagan is looking for an Area Manager to oversee traffic control services. This role requires strong management skills and at least 2 years of construction management experience. You will be responsible for supervising field staff, ensuring safety compliance, and handling client inquiries. The position offers a competitive salary and benefits, with opportunities for professional growth.

Benefits

Extended Medical, Vision, and Dental benefits

Three weeks of paid vacation

Access to a Health and Wellness Program

Excellent total compensation package

Qualifications

• Minimum of 2 years of construction management experience required.
• Construction industry experience preferred.
• Traffic control experience considered an asset.

Responsibilities

• Coordinate and implement traffic control services.
• Supervise and direct traffic employees.
• Ensure compliance with health and safety policies.
• Address client inquiries and complaints.

Skills

Organizational skills

Time management

Leadership Experience

Safety regulations knowledge

Job description

Are you a dedicated individual with strong management skills looking to make a difference?

The Universal Group, recognized as one of Canada's Best Managed Companies in 2025, has an exciting opportunity in our Traffic Operations department. As an Area Manager, you will play a critical role in coordinating and implementing high-quality traffic control services. This role involves maintaining traffic control operations, ensuring productivity, efficiency, safety, and supervising field staff.

What you will be responsible for :

• Collaborating with the Operations Manager (OM), General Manager (GM), Dispatch, and Occupational Health and Safety (OHS) to coordinate schedules, distribute work efficiently, and address relief needs.
• Supervising and directing traffic employees in the Dispatch Fleet and for site requirements.
• Ensuring field staff comply with regulations, company standards, and policies through education and training.
• Addressing the portfolio of clients assigned to you and employee inquiries via phone and email, including staffing, safety concerns, and complaints.
• Investigating and addressing complaints from clients, the public, and employees, reporting major incidents.
• Collaborating with Fleet and Facilities departments to maintain proper inventory and supply of fleet vehicles for new LCTs.
• Analyzing field staff utilization and addressing non-supply issues.
• Assisting HR and GM with manpower forecasting, planning, and deployment.
• Ensuring compliance with health and safety policies, procedures, and practices in collaboration with OHS.
• Conducting site visits for contractor consultations.

What you get from us :

• Extended Medical, Vision, and Dental benefits after the probationary period.
• Excellent total compensation package.
• Access to a Health and Wellness Program.
• Three weeks of paid vacation.
• Opportunities for growth within a growing organization.
• An supportive and recognized work culture.

What we need from you :

• Construction industry experience preferred.
• Previous traffic control experience considered an asset.
• Minimum of 2 years construction management experience required.
• Excellent organizational, time management, and prioritization skills with the ability to multi-task and meet deadlines.
• Experience addressing conduct and performance issues with geographically dispersed field employees.
• Well-versed in safety regulations related to traffic management, services, and facilities.
• Valid WorkSafeBC Traffic Control Person ticket is an asset.

Where / When you will be working :

• The position is set for 40 hours per week.
• While primarily based out of the Operations Office in Vernon, flexibility may be needed to work from satellite offices, attend meetings, and job sites.
• During critical project phases, working outside normal hours may be required to meet project timelines.

The recruitment process typically lasts 2 weeks and includes a phone screening, behavioral assessment, virtual interview, and final in-person interview.

Why Universal Group

Driven by our purpose to provide Peace of Mind to clients and team members, our core values of Passionate, Authentic, and Driven guide our decisions daily. Our people are the fabric of our success and growth.

Our commitment to safety and industry leadership spans traffic control, management planning, equipment supply, landscaping, temporary labor, and safety training. We manage projects from conception to completion with our full suite of services.

For more information, visit our Indeed Profile!

Our Commitment to Diversity

We are an equal-opportunity employer committed to diversity and inclusion, prohibiting discrimination and harassment of any kind based on protected characteristics.

Apply today; we look forward to hearing from you. Come grow with us!

UNV1

Required Experience :

Manager

Key Skills

Sales Experience, Direct Sales, Retail Experience, Hospitality Experience, Management Experience, Process Improvement, Outside Sales, Team Management, Kaizen, Leadership Experience, Public Speaking, Supervising Experience

Employment Type : Full-Time

Experience : 2+ years

Vacancy : 1

Monthly Salary : $60,000 - $70,000