Archery Technician

Bass Pro Shops; Niagara-on-the-Lake; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading outdoor retail company in Niagara-on-the-Lake is seeking an Archery Technician to provide exceptional customer service and maintain a functional archery tech shop. The ideal candidate has expertise in archery products and a passion for customer satisfaction. This role requires strong knowledge of bow tuning and setup, with opportunities for career advancement and a fun work environment.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Significant experience with bows, bow setup, tuning, and accessories.
• Two or more years’ experience in a sales or service environment is preferred.
• A Restricted and Non-Restricted Possession and Acquisition License is an asset.

Responsibilities

• Assist customers in making buying decisions and evaluating needs.
• Maintain a clean and functional archery tech shop.
• Promote Bass Pro Shops & Cabela’s programs.

Skills

Knowledge of various archery products

Customer service skills

Experience with bow setup and tuning

Good judgment and decision-making

Ability to exceed customer expectations

Education

High school diploma or equivalent

Job description

Summary:

Reporting to the Hardlines Group Sales Manager, the Archery Technician will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. This position is responsible for the set-up and servicing of compound bows, crossbows and archery accessories.

Responsibilities:

• Provide legendary customer service every time by assisting customers in making buying decisions, identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
• Develop and maintain strong knowledge in all areas of archery including tuning bows, setting up bows for sale, and directing customers on proper shooting and handling techniques
• Maintain a clean and functional archery tech shop
• Promote Bass Pro Shops & Cabela’s programs, including Customer Survey's and In-Store Pick-Up
• Ensure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications:

• Knowledge of various archery products, including bows, arrows, targets, equipment and accessories
• Significant experience with bows, bow setup, tuning and accessories
• Two or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is an asset
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Fun work environment

• Competitive wages

• Excellent benefits

• Unlimited career advancement opportunities

• Bass Pro Cares Fund

Bass Pro Shops