ARAQA-Accounts Receivable Associate, QA

Lifemark; Toronto; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player in healthcare solutions is seeking an AR Associate for Quality Assurance. This role is vital for ensuring accurate data entry and compliance within the Lifemark Patient System, which directly impacts invoicing and cash flow. The ideal candidate will have a strong background in billing processes and quality assurance, with a keen eye for detail and a commitment to excellence. Join a forward-thinking organization that values inclusion and offers a supportive environment for professional growth. If you're ready to make a difference in the healthcare sector, this is the opportunity for you!

Qualifications

• 3+ years of experience in billing or quality assurance roles.
• Strong knowledge of billing processes and data entry requirements.

Responsibilities

• Conduct detailed reviews for accuracy of treatment programs and fee codes.
• Ensure timely invoicing submission to end funders.

Skills

Billing Processes

Data Entry

Analytical Skills

Problem-Solving Skills

Attention to Detail

Communication Skills

Interpersonal Skills

Education

College Diploma in Accounting

Tools

Billing Software

Microsoft Office Suite

Job description

AR Associate-Quality Assurance

Status: Permanent Full time
Department: Finance
Reports To: AR Supervisor-Quality Assurance

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5000 highly-trained clinicians, medical experts and team members in over 300 locations, coast-to-coast, and continues to grow both organically as well as through acquisitions.

Role Overview
The AR Associate-Quality Assurance will ensure accurate and reliable data entry in the Lifemark Patient System (LPS) after a service or product is recorded. This process ensures timely and accurate invoicing, effective collections, and streamlined reconciliation, optimizing cash flow and enhancing the funder experience. This role will be conducting thorough case reviews, following quality control measures, and validating billing data for compliance.

Key Responsibilities

1. Conduct detailed reviews to ensure accuracy of treatment programs, fee codes and funder details for clinical services and or products provided to patients.
2. Ensure all reports and corresponding forms (assessment, outcome measures, or funder-specific) are uploaded to the patient’s case for seamless invoicing submission to end funders.
3. Identify discrepancies and errors in data entry such as patient intake forms, funder selections, and work with the clinics to resolve issues promptly.
4. Monitor and identify key clinics or regions that require escalation for improvement.
5. Update the status in LPS to enable billing once a case or service is confirmed as correct.
6. Maintain accurate documentation of quality assurance as required.

Qualifications:

1. Minimum of 3 years of experience in billing, quality assurance, or a related role.
2. College Diploma in accounting would be an asset.
3. Strong knowledge of billing processes, data entry, and ability to adhere to changing regulatory requirements.
4. Excellent analytical and problem-solving skills.
5. High attention to detail and accuracy.
6. Proficiency in billing software and Microsoft Office Suite.
7. Strong communication and interpersonal skills.
8. Ability to work independently and as part of a team.
9. Experience with quality assurance best practices is a plus.

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca