Aquatics Manager

Lunenburg County Lifestyle Centre; Town of Bridgewater; On-site; CAD 63,000 - 79,000; Full time

Benefits offered by this job

Benefits plan

Pension plan

Job summary

The Lunenburg County Lifestyle Centre is seeking an Aquatics Manager to lead and develop a diverse team responsible for the facility’s aquatic operations. You will ensure a welcoming environment, safety, and high-quality programming for swimmers and participants.

Reporting to the General Manager, you will manage daily operations, enforce standards, and collaborate across departments to meet organizational priorities.

Qualifications

• Leadership experience in aquatics, recreation, or related environment.
• Supervisory or leadership role experience with staff.
• Experience planning, coordinating, and delivering programs or training initiatives, including swimming lessons.

Responsibilities

• Provide strong, visible leadership to the aquatics team and foster an inclusive workplace culture.
• Lead recruitment, onboarding, training, supervision, and performance evaluation of staff.
• Oversee staff scheduling, attendance tracking and timesheet administration for safe staffing.

Skills

Leadership

Staff management

Program planning

Communication

Education

Post-secondary education in Recreation, Sport Management, Aquatics, Leadership, or related field

National Lifeguard certification (asset)

Certified Pool Operator (CPO) or willingness to obtain

Job description

The Lunenburg County Lifestyle Centre is the regional hub for sport, recreation and leisure. From aquatics and fitness to skating, events and community programming, the LCLC's purpose is to enhance the quality of life for all residents by providing a space for accessible and diverse sport, recreation and leisure opportunities. The Lunenburg County Lifestyle Centre is committed to creating and maintaining respect for human rights and fostering equality and inclusion.
We diligently work to ensure an environment free of discrimination, racism and harassment where all individuals are treated with respect and dignity, allowing everyone to fully participate and have equal opportunities.

About the Role

Reporting to the General Manager, the Aquatics Manager is responsible for creating a safe, welcoming and well-organized aquatic environment while leading, mentoring and developing a diverse team of aquatic staff. The Aquatics Manager is responsible for the overall leadership, direction and oversight of the day-to-day operation of the Lunenburg County Lifestyle Centre (LCLC) Aquatic Facility.

The Aquatics Manager ensures the success of aquatics programs while ensuring operational effectiveness and safety of the facility. They are collaborative in their approach and bring a solution-focused mindset to the role. The Manager will be an approachable and accountable leader who can build positive relationships with staff, set clear expectations, recognize and develop employee potential and ensure compliance with organizational policies, procedures, and regulatory requirements.

About You

You are a motivated and approachable leader with a passion for aquatics, recreation, and community service. You have experience leading and developing teams, fostering positive workplace culture, and delivering high-quality programs and customer experience. You are organized, adaptable, and confident managing daily operations, staff performance, and competing priorities in a fast-paced environment. With strong communication and problem-solving skills, you build positive relationships with staff, participants, and community partners.

Responsibilities

• Provide strong, visible leadership to the aquatics team and foster a positive, respectful, and inclusive workplace culture.
• Lead all aspects of aquatic staff management, including recruitment, onboarding, training, supervision, and performance evaluation, with a particular focus on supporting young and first-time employees.
• Oversee staff scheduling, attendance tracking, and timesheet administration to ensure safe staffing coverage, operational effectiveness, and accurate employee records.
• Monitor aquatic program revenues, expenditures, participation levels, and cost recovery, making recommendations regarding budgets, program fees, and equipment purchases to support operational objectives and organizational priorities.
• Work collaboratively with the General Manager and other departments to support the overall operation and success of the facility.
• Oversee the planning, implementation, promotion, and evaluation of aquatic programs and services to ensure a high standard of services and participant experience.
• Oversee aquatic leadership programs and support the development of future lifeguards, instructors, and aquatic leaders.
• Monitor program participation and feedback and identify opportunities to improve program quality and community engagement.
• Support the development and implementation of new aquatic programs and initiatives.
• Oversee the daily operation of the aquatic facility, including the lap pool, play pool, and therapy pool, deck areas, and change rooms.
• Ensure lifeguarding, supervision, emergency response, and facility procedures are consistently followed.
• Ensure the aquatic facility is clean, safe, functional, welcoming, and maintained to established organizational and regulatory standards.
• Ensure water quality and pool chemistry are maintained through testing, chemical monitoring, record keeping, and corrective actions in accordance with applicable legislation, regulations, and industry standards.
• Conduct regular facility and staff checks, responding appropriately to incidents, emergencies, customer concerns, and operational or safety issues.
• Create a welcoming and positive experience for swimmers, program participants, families, staff, and community members.
• Other duties as assigned.

Education and Experience

• Post-secondary education in Recreation, Sport Management, Aquatics, Leadership, or a related field is considered an asset.
• Minimum of 3 years of progressive experience in aquatics, recreation, or a related environment, including experience in a supervisory or leadership role.
• Experience planning, coordinating, and delivering programs, services, or training initiatives and specific experience with swimming lessons and aquatic leadership programs is considered an asset.
• Experience supervising, training, coaching, and evaluating staff, particularly teenagers and young adults.
• Experience with staff scheduling, program coordination, facility operations, and customer service.
• Current or previous National Lifeguard certification is considered an asset. The successful candidate may be required to obtain or renew aquatic certifications relevant to the position.
• Experience with pool water quality management and aquatic facility operations is considered an asset.
• Certified Pool Operator (CPO), or equivalent, or willingness to obtain.
• Satisfactory Criminal Record Check, Vulnerable Sector Check, and Child Abuse Registry Check required.
• Equivalent combinations of education, training, and experience will be considered.

Terms and Conditions of Employment

• Permanent, Full time
• Primarily office-based work within a recreation and aquatic facility environment.
• Exposure to humid pool environment, pool chemicals, noise, and varying indoor temperatures.
• Occasional evening, weekend and holiday work may be required based on operational needs.
• Work outside of regular office hours is required to meet operational demands.
• Annual Salary - $63,000 to $78,750.
• Competitive group insurance and benefits plan and pension plan.

About Us

The Lunenburg County Lifestyle Centre environment that caters to a wide range of interests and needs. Our facility boasts an array of amenities designed to enhance community engagement, promote health and wellness, and foster cultural enrichment. Our mission is to promote community well-being, individual health, and cultural vitality through innovative programming and inclusive facilities. We strive to ensure affordability and accessibility for all members of our community, regardless of background or ability. By providing a range of services and amenities, we contribute to the economic vitality of our region, improve public health outcomes, and enhance overall quality of life for residents. Our facility serves as a catalyst for social connection, personal growth, and community cohesion.