Appointment Setter | Call Center Sales Representative

BathWorks Michigan; Grand Rapids; On-site; CAD 70,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Employee Assistance Program

Paid time off

Career advancement opportunities

Coaching & training

Job summary

BathWorks of Michigan in Grand Rapids is hiring an Appointment Setter Call Center Sales Representative for a full-time on-site role. This position offers an hourly base plus an uncapped bonus with a potential to earn $50,000–$70,000+ annually.

You will connect with homeowners interested in Jacuzzi bath remodels, follow up on leads, schedule design consultations, and help move the sales pipeline forward with confidence. A goal‑driven, team‑oriented attitude is encouraged.

Qualifications

• Experience in sales or call center is helpful but not required.
• Excellent communication skills, both phone and email.
• Competitive, money‑motivated with a drive to achieve targets.
• Ability to commute to Byron Center office for in-person work.

Responsibilities

• Connect with homeowners who showed interest in a Jacuzzi bath remodel.
• Follow up on leads and guide potential customers through the next step.
• Schedule design consultations and keep the sales pipeline moving.
• Learn to handle objections confidently and set appointments.
• Play a key role in helping BathWorks grow.

Skills

Strong communication

Self-motivated

Goal oriented

Phone presence

Job description

Appointment Setter | Call Center Sales Representative

Grand Rapids

Appointment Setter Call Center Sales Representative | Full-Time On-Site

Hourly Base + Uncapped Bonus | 50k to 70k+ Potential

Going the extra mile, but not seeing it reflected in your paycheck? At BathWorks of Michigan, your performance directly impacts your earning potential.

We're a fast-growing, locally owned company specializing in Jacuzzi bath remodels, and we're looking for competitive, money-motivated individuals who wants to take control of their income.

If you're driven by goals, thrive in a fast-paced sales environment, and love the feeling of turning hard work into real results, this is your opportunity. The more you put in, the more you have the potential to earn.

We're not just offering a job. We're offering an opportunity to build your skills, grow your career, and get rewarded for your success.

What You'll Do

• Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
• Follow up on leads and guide potential customers through the next step in our process.
• Schedule design consultations and help keep the sales pipeline moving.
• Learn how to confidently handle objections and set appointments.
• Play a key role in helping BathWorks grow.

What We're Looking For

• Strong communication skills and a positive, professional phone presence.
• A self-motivated, competitive mindset.
• Someone who enjoys working toward goals and being rewarded for results.
• Ability to commute to our Byron Center office.
• Availability for one of the following consistent schedules:
• Monday - Friday - 11:30am-8:00pm
• Sunday - Thursday - 10:00am-6:30pm
• Sales, customer service, or call center experience is helpful, but not required.

What You'll Get

• Typical earnings of $50,000-$70,000 annually.
• Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance Program.
• PTO and real advancement opportunities.
• Coaching, training, and support from a strong team.

Why BathWorks

• 4.9-star Google rating with hundreds of satisfied homeowners.
• A+ rated and accredited by the Better Business Bureau.
• Local company with a focus on long-term careers, not just jobs.
• Strong team culture built on growth, craftsmanship, and doing the right thing.
• Strong culture built on core values: Hungry, Honest, Customer First, Leadership, Team Player, & Courage

Turn your drive into opportunity with a team that values hard work, rewards results, and supports your growth.

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.